Fiona Eldridge Email & Phone Number

Tenterden

Historical place of interest

Tenterden

Tenterden, England, United Kingdom

Money management help

United Kingdom

Brisbane

Achievements: * Benefits Management with tracking protocols introduced* Project Office left with the legacy of significantly improved skill sets* Multiple, complex projects managed and delivered* New Risk Management tools and refined Project Office document toolkit implementedRecruited to develop the Project Office and mentor the existing team to enhance their project and change management skills and ensure a consistent approach to support the Business Excellence and other Programmes. This highly regulated organisation had gone through substantial transformation as had the industry with new legislation and a Government Ten Point Action Plan.

Sippy Downs Sunshine Coast

Achievements:* Business activities across business units coordinated for a smooth move into new A$37million building* Engaged disparate corporate units to contribute, agree and work to a joint schedule* Managed health and safety inspections and approvals prior to occupation of new building* Major contribution to processes resulting in commissioning of new facilities in time for new student year This multifaceted role required the deployment of advanced program, project and change management skills, extensive communication and clarification of many areas of ambiguity.

South East Sydney Health District / Illawarra Shoalhaven Health District

Achievements: * Successful completion of the planning phase with appropriate strategies and tools in place ready for implementation* Project resources engaged* Benefits Management Plan developed and adopted by state-wide team*Negotiated agreement between seventeen groups of different Allied Health Professionals on requirements* Ensured that this highly legislated sector would be appropriately reflected in the systemThe Cerner clinical system was used

Gold Coast

• Project Management component of funding submission prepared and submitted • Engaged nine national and many local organisations to obtain letters of support • Headhunted for role Worked with a cohort of Professors to prepare a submission for a Federal Government grant. This was for a Telehealth project utilising the National Broadband Network to reduce social isolation for elderly people.

Brisbane

Achievements: *Engaged multiple groups of stakeholders (200+) at all levels across the continuum of care*Strategic partnerships developed with internal and external groups and organisations*Formal agreement brokered between the QH the Queensland Division of General Practice (4000+GPs), resulting in 95% discharge summaries being sent directly electronically to GP software within 6 month timeframe. This subsequently enabled information sharing between Queensland Health and GPs*Joint work plans with partners implemented and managed to ensure KPIs were met*Advice and guidance provided to the Executive Director to respond to Ministerial requests, address issues and politically sensitive matters and to the National eHealth Agenda*Represented the Executive Director on various senior level committees and clinical networks*Identified Inter-dependencies between Programmes and Projects *Appropriate stakeholder engagement undertaken by Programmes and ProjectseHealth was a A$300+million venture which evolved into a branch of Queensland Health in its own right with three programs of work and in excess of fifty projects. Influential Stakeholder groups engaged included consumers, state and federal government agencies, research and not for profit organisations along with other internal and external groups.

Brisbane

Achievements:* Brought the projects back from a situation of serious slippage and delivered on time due to engagement with senior staff from partner organisations* Successful completion of the Criminal Justice Analytics Proof of Concept (POC) * Reports to the Queensland Government about recidivism provided which were not previously availableIJIS was a first cut of eJustice which involved Police, Corrections, Communities, Justice, Child Safety, Premiers, CITEC, OESR and Treasury. The Criminal Justice Analytics POC utilised the Offender Linking System which enabled offender records to be matched across the justice continuum.

Brisbane

Achievements:* Emergency Department Information System (EDIS) implemented at seven sites across the state* Emergency Capacity in Hospitals Overview (ECHO) system enhancements implemented at thirty-one sites across the state* Successful submission for continued funding for EDIS and ECHO * Joint planning for expanding the use of ECHO to Queensland Ambulance Service EDIS provided a workflow solution for Emergency Departments and included significant changes to the clinical processes

Brisbane, Australia

Achievements:* Established a high performing (award winning) team of fourteen, comprising diverse skill sets such as System Radiographer, Change Management Expert, Medical Physicist, Design Consultant and Analysts * Quality deliverables held up as examples of ‘how to’ for other projects produced* Business case developed securing a budget (including recurrent costs) of A$52 million

Brisbane, Australia

Achievements:* Successful implementation of world first OpenEHR technology using archetypes.* All Trial documentation developed and approved via complex multi-organisational process. * Consumers, internal and external stakeholder groups and partner groups engaged * SLA agreements between Queensland Health and the two participating Divisions of General Practice developed and managed* Clinical data repository implemented which was opened up as a shared medical record to all clinical staff across Queensland and recently shared with Queensland GPs

Brisbane, Australia

Achievements:* Developed National IM Strategy developed by garnering IM Managers from all states and territories to collaborate * Influenced Health Insurance Commission to greatly simplify the process for GPs to obtain Public Key infrastructure* Advocated on behalf General Practice for IM related matters at state and National level* Engaged ‘champion’ early adopter GPs to encourage take up of new initiatives* Furthered the National eHealth Agenda by implementing new IM initiatives to General Practice This peak state organisation provided services for 4000+ GPs

Brisbane, Australia

Achievements:• Interpreted new GST rulings as they were released by the government with PWC• Worked across portfolio of 45 projects across Queensland Rail to ascertain the impact on these projects and business areas and advised business owners accordingly• Managed development of system changes for GST for 3 operational systems.

Perth, Australia

Maidstone Kent

London, United Kingdom