- Supporting the Marketing Manager to ensure plans are implemented - Ensure there is a consistent brand image across all communications- Manage social media and help maintain the website - Help to co-ordinate and print digital materials- Identify potential opportunities and support the Marketing Manager to develop campaigns- Manage and maintain merchandise stock- Manage and help to update the CRM system- Event Organisation

Integral member of the Internal Sales team with the following responsibilities:- To provide advice on the entire range of products and services- To provide quotations and to process orders - To deal with any and all inbound sales calls and emails to the UK Sales team- To work with colleagues to ensure all enquiries are acknowledged and quote requests returned;- To maintain and develop existing customer relationships

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.Main responsibilities:- Answer calls and respond to emails - Handle customer inquiries both by telephone and email- Research required information using available resources- Manage and resolve customer complaints- Provide customers with product and service information- Enter new customer information into system- Update existing customer information - Process orders, forms and applications- Identify and escalate priority issues- Route calls to appropriate resource- Follow up customer calls where necessary- Document all call information according to standard operating procedures- Complete call logs- Produce call reports

Outbound Telemarketing including:- Appointment making- Lead generation- Telesales- Telemarketing- Market research

Responsible for the daily care of all dogs and cats currently kept under their supervision.- To assist the Kennel Manager in all tasks as required- Oversee the dogs kept in their kennels to ensure that they are cared for properly. - Involved with scheduling boarding appointments- Cleaning cages and runs - Grooming, bathing, feeding, exercising and medicating- Monitoring the behavior of boarded dogs- Operate in the on site shop - Monitor and maintain merchandise stock levels- Process payment from customers for both the boarding and shop

Kennel and Cattery Assistant within a team of six answering to the Kennel Manager.Duties include:- Maintain and upkeep high cleanliness standards throughout - Monitor all animals within my care- Feed, exercise, medicate (when necessary) and groom all boarders- Process payments when required- Undertake any other requested tasks