Fiona Haigh Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Leading the development of Australia’s first evidence-based clinical guideline for Acute Myeloid Leukaemia.

Brunswick, Victoria, Australia

Wellbeing inspired by nature

The Blood Cancer Partnerships Coordinator is responsible for coordinating key projects and activities of the Blood Cancer Partnerships team. Key achievements:- Coordinated the development of six optimal care pathways for blood cancer, guiding patients, carers, and health professionals through their blood cancer experience from diagnosis through to end of life care.- Redesigned data metrics to enhance reporting accuracy and monitor team engagement with advocacy initiatives.- Implemented process improvements for remote teams, leading to more streamlined operations and greater autonomy.The Leukaemia Foundations Blood Cancer Partnerships Team focuses on public market shaping activities to help blood cancer patients access new and better information, treatment, and care equitably and in a timely manner. They do this primarily through advocacy to state, territory and federal governments and other members of the blood cancer ecosystem, as well as through direct support of leading research projects.

Key achievements/responsibilities- Lead the team to provide exceptional support to our members and volunteers- Develop and implement engagement and retention strategies for volunteers and members- Implement engagement journeys for members to increase their engagement with the organisation via newsletters, automated email schedules etc- Develop new branches and members website, membership portal, resources and other collateral to support engagement with the Leukaemia Foundation membership base- Coordinate online virtual AGM for membership base- Create data segmentation parameters for our stakeholders in our CRM Salesforce to improve efficiency with targeted communications e.g acquisition and retention- Prepare data for communications pieces, create templates and send from digital marketing software Salesforce Marketing Cloud

Key responsibilities/achievements: - Supported volunteer coordinators to provide an outstanding experience for our Volunteers - Recruited, onboarded and supported 600 volunteers to support the Leukaemia Foundations signature event Light the Night- Developed copy for and implemented automated engagement journeys for Leukaemia Foundation Volunteers- Worked with digital marketing software Salesforce Marketing Cloud to create email templates in line with organisation branding requirements and send communications to our stakeholders- Developed processes and system automation for new volunteer website, including integration and mapping with our CRM Salesforce- Developed training materials and resources for our CRM system Salesforce on volunteer processes and delivered training to internal stakeholders- Developed copy and updated the website platform for the new volunteers’ website to drive engagement and recruitment of volunteers- Curated newsletters for our membership base

Key esponsibilities/achievements: - Attract, retain and grow support from local community supporters through signature events and third party fundraising- Develop relationships with third party and major campaign fundraisers- Provide exceptional support to community supporters including volunteers, third party fundraisers, schools, community groups and local/SME organisations- Coordinate third party community fundraising requests and provide relevant community fundraising information and materials in a timely manner.

Melbourne, Australia

Key responsibilities/achievements: • Project managed PANDA’s accreditation process for two national Australian standards including development of new policies and procedures• Developed, reviewed and maintained PANDA's Community Champions National Virtual Volunteer Program in line with vision, mission and values and strategic plan• Empowered and connected volunteers with media/speaker opportunities to share their stories and successfully supported them throughout the experience• Coordinated and developed volunteer activities and engagement plans to support volunteers in their role• Developed training resources for volunteers • Redesigned and streamlined processes for the program to facilitate growth and increase productivity using Salesforce database• Worked closely with the marketing and communications team to develop fundraising and marketing campaigns incorporating volunteers lived experience to increase campaign outcomes and volunteer satisfaction

Melbourne, Australia

Key responsibilities/achievements: • Provide administrative support for the CEO including preparation of Board documents, appointment and travel bookings;• Maintain clear and systemised records of all administrative information;• Communicate effectively with key stakeholders to support the CEO’s activities;• Administer Database (Salesforce) to facilitate organisational growth;• Coordinating organisation wide administration tasks;• Assist with developing and implementing organisational policies and procedures;• Maintaining office supplies and building maintenance;• Occupational Health and Safety Officer (maintain a safe workplace);• Organisational health and safety representative• Assist the marketing and communications team through graphic design of marketing collateral and website updates and event coordination;• Manage petty cash and reconciliation;• Support PANDA team with IT and telephony related issues.Project coordination: - Implementation of Salesforce CRM - Development and deliverance of end user training program for Salesforce - National telecommunications line expansion

South Melbourne

Key responsibilities/achievements:• Provided direct administrative support to company executives, production and marketing team; • Produced monthly financial reports; conducted meetings and produced minutes;• Coordinated administrative tasks and maintained office supplies;• Maintained the company database and delivered end user training;• Writing organisational policies and procedures;• Assisting the bookkeeper with accounts payable/creditors; issued all company invoices;• Managing accounts receivable/debtors;• Maintaining the company database and delivering end user training• Writing organisational policies and procedures• Managing petty cash and reconciliations;• Assisting as a runner on productions;• Implemented a filing system for organisational documents to assist with coordinating workflow.

Skelmanthorpe, Huddersfield

Key responsibilities/achievements:• Data cleansing;• Telesales;• Database maintenance;• Creating sales opportunity meetings for sales representatives;• Assisting the marketing manager;• Creating marketing material such as enews, flyers and sales literature;

Certificate Iii In Business Administration

Foundation Diploma In Art & Design

1 A, 1 B, 1 C - General Certificate Of Education (Gce) Advanced Level Academic

1 A*, 3 A'S, 3B'S, 4 C'S - General Certificate Of Secondary Education Academic