Fiona Henry Email & Phone Number

Trinity Central, 152-160 Pearse Street, Dublin 2

Manage the functional testing of numerous Digital Content projects(K–12 education solutions) including the management of outsourced QA resources, reviewing all Test documentation, working with Project Managers and Software Engineers to co-ordinate testing activities, advising the business on deployment decisions from a QA perspective and ensuring the projects are delivered to budget and within schedule

O'Connell Bridge House, D'Olier St., Dublin

Contracted to Meteor to manage the testing of two projects: Genesys Intelligent Contact Routing (ICR) IVR solution and a Genesys ICR E-mail solution, both for Meteor’s Customer Care department

O'Connell Bridge House, D'Olier St., Dublin

Contracted to O2 Ireland for Release Programmes to engage with the Release Managers, Project Managers, Technical Leads and Test Leads throughout the release to ensure that the test phase was planned and executed within the framework of the test design

O'Connell Bridge House, D'Olier St., Dublin

Contracted to Ericsson to manage the deployment of Core Mediation changes to production

O'Connell Bridge House, D'Olier St., Dublin

Contracted to Ericsson to work on the Core Network Circuit Mediation test & rollout project for O2 Ireland

O'Connell Bridge House, D'Olier St., Dublin 2

Contracted to O2 Ireland to manage the testing of o2’s billing system – Amdocs

Beech Hil Rd, Clonskeagh, Dublin 4

3rd Line support for Ericsson RAN products, integration and verification of RAN features and configuration and handling of network elements in a real UMTS network including CN (Core Network) and GSM RAN

O'Connell Bridge House, D'Olier St., Dublin 2

Dual MMSC solution for Ericsson - Load Balancing & Fault Tolerant solution testing (F5 platform)

International Financial Services Centre, Dublin 1

GSM/ANSI-41 product range - RIG, GSM HLR, IMEIMS(EIR)

B.A. In Computer Science & Languages, Computer Science, 2.1 Hons

Education record