Fiona Hewitt Email and Phone Number
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Fiona Hewitt personal email
With over 20 years of experience in senior leadership, consulting, and executive roles, I’ve built a career helping organisations solve complex challenges, optimise performance, and deliver growth. My expertise spans strategy, transformation, analytics, and customer and people experience, enabling me to support organisations through periods of change and opportunity.I’ve worked across SMEs and large enterprises, building high-performance cultures and aligning strategy with operational excellence to deliver measurable results. Known for my ability to think differently, I bring a fresh perspective to problem-solving and decision-making, helping businesses navigate complexity and achieve sustainable success.My approach combines strategic insight, data-driven analytics, and a deep understanding of people and culture. This allows me to drive enterprise transformation, improve efficiency, and enable organisations to thrive in fast-paced, competitive environments.Throughout my career, I’ve been passionate about equipping leaders and teams with the tools and mindset to adapt, innovate, and grow. Whether it’s resetting strategy, scaling operations, or enhancing customer experience, my focus is on delivering outcomes that make a lasting impact.Specialties: Enterprise Transformation, Business Strategy & Growth, Analytics & Insights, Culture, Leadership & Performance Development, Technology to Scale, Change Management, Customer & People Experience.
Unboxable
View- Employees:
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UnboxableAuckland, Nz
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Transformation Program ManagerTvnz Sep 2024 - PresentAuckland, NzWorking at TVNZ to support and manage the organisation wide transformation program. This includes digital innovation, new ways of working, building a digital first culture and launching new products within the business. -
Deputy Chief Executive - Transformation, Strategy, People And ResourcesStats Nz Feb 2023 - Sep 2024Wellington, Wellington Region, NzReporting to the Chief Executive and responsible for leading our “Business Ready” and “Future Ready” enterprise programs and services. This includes overseeing our core business services of strategy, finance, people, enterprise architecture and planning, performance and insights as well as leading the transformation program for Stats New Zealand. Our transformation program comprises of four critical areas: products and services, technology, customer and people. -
Executive Manager - Customer Experience & TransformationIag Mar 2021 - Feb 2023Sydney, New South Wales, AuOverseeing the transformation journey for IAG New Zealand - ensuring we are business ready across the enterprise, from a strategy and growth perspective from a business, customer, people delivery and systems perspective. -
Executive Manager Group - People ExperienceIag Apr 2019 - Mar 2021Sydney, New South Wales, AuAs the Executive Manager - People Experience across Australia and New Zealand, I was responsible for setting and enabling the enterprise wide strategic people frameworks including: culture, leadership, people experience, ways of working, measurement, recognition, on-boarding, intern programs, diversity, inclusion and belonging (DIB) programs to support and deliver to the organisational strategy and business performance.During this time, I led out a culture transformation across the IAG Group (NZ&AU) to enable the enterprise growth and strategic aspirations.
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General Manager Of People & Culture - TransformationThe Warehouse Group Oct 2017 - Apr 2019Auckland, Auckland, NzWithin my remit I was responsible for all culture, talent and learning initiatives across the multiple brands as well being responsible for recruitment, people services and internal people communications. During this time I also operated as the People/Culture Lead within the organisational retail transformation program; that was being undertaken within TWG to deliver growth and optimise retail performance. -
Managing Director/Principal LeadGrafton Consulting - A Chandler Macleod Group Business Mar 2016 - Oct 2017As the Managing Director/Principal Lead I worked strategically with a wide range of New Zealand organisations to elevate business performance. With a heavy emphasis on strategy, transformation, connecting customer and people experience strategies, operating model and ways of working approaches (including digital) helping organisations to create connected and high performing organisations.
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Chief Executive OfficerImnz - Institute Of Management New Zealand Jan 2014 - Mar 2016Ellerslie, Auckland, NzAs the Chief Executive for the Institute of Management New Zealand (IMNZ) my objective was to provide strategic frameworks, pathways and connection for people and organisations to further develop their management and leadership thinking, competency and capability.During this time I took the IMNZ through a significant change and transformation journey which involved a rebrand, a renaming , a complete reset of the business, strategy and services; this concluded with the successful sale of the organisation to Massey University - Business School. -
General Manager - Operations & Corporate ServicesStream Claim Services Nov 2011 - Jan 2014Employed as General Manager for Stream Group New Zealand - an Australian owned digital loss adjusting service I was responsible for driving and growing the operational claims and loss adjusting services in the New Zealand market.As part of my role I was also responsible for managing the corporate services function within New Zealand, Australia and the United Kingdom which managing the functions of strategy, business planning, global HR support, business partnering, finance and technology enablement whilst leading out a significant transformation phase as we worked through a global acquisition strategy. -
Independent Business ConsultantSelf-Employed Contractor Nov 2010 - Nov 2011UsOperated as an independent business consultant, working with a variety of different organisations on strategy, business transformation projects and people and business optimisation support. -
General Manager - New ZealandTicketmaster Jun 2008 - Aug 2010Beverly Hills, California, UsEmployed as the General Manager for Ticketmaster. Ticketmaster is one of the largest digital event and ticketing providers in New Zealand and my primary focus was to ensure the successful operation of the New Zealand business. As the General Manager the role was to oversee all facets of the business including, operational, business partnering, human resources, marketing, commercial partnerships and technology enablement. -
Consultant - Senior Strategist & Business Optimisation LeadGab Robins Nov 2006 - Jun 2008Rolling Meadows, Illinois, UsAs a senior business consultant I worked for New Zealand's largest insurance loss adjuster on a number of different projects including business development, business optimisation, customer development and new ways of working to deliver greater outcomes and business deliverables. -
General Manager - New ZealandMike Henry Travel Insurance May 2000 - Aug 2006Oversaw the running of what was at the time New Zealand's largest travel insurer. As General Manager I managed the business from an end to end perspective and this included strategy, business operations, marketing, learning academy, and technology enablement. During this time I undertook the business through a significant transformation which included introducing a consumer brand, automated technologies and repositioned our services and offerings to compliment the changing travel market which resulted in the successful sale of the business to IAG.
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National Sales ManagerTek Travel Jul 1996 - May 2000Employed as the National Sales Manager for a large New Zealand Wholesale travel company. Leading a national sales team, I was responsible for the development and execution of all sales strategies, commercial negotiations, customer partnering, growth and retention campaigns.
Fiona Hewitt Skills
Fiona Hewitt Education Details
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Rosehill College, Papakura
Frequently Asked Questions about Fiona Hewitt
What company does Fiona Hewitt work for?
Fiona Hewitt works for Unboxable
What is Fiona Hewitt's role at the current company?
Fiona Hewitt's current role is Experienced Executive Leader - Transformation Specialist & Mentor - Business Strategist & Analytics Advisor - Experience Leader (People & Customer) - Growth & Optimisation Specialist - Problem Solver & Challenger.
What is Fiona Hewitt's email address?
Fiona Hewitt's email address is fi****@****u.co.nz
What schools did Fiona Hewitt attend?
Fiona Hewitt attended Rosehill College, Papakura.
What skills is Fiona Hewitt known for?
Fiona Hewitt has skills like Strategy, Leadership, Workshop Facilitation, Business Coaching, Marketing Strategy, Management, New Business Development, Executive Coaching, Business Development, Coaching, Strategic Planning, Marketing.
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