Fiona Fan Email and Phone Number
Fiona Fan personal email
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I am a caring person with a sensitivity to people’s needs and concerns and an enthusiasm for learning. During my six years in the tourism and hospitality industry, I developed excellent communication skills with customers and problem-solving abilities. Over the past nine years, I have shifted my primary focus to the area of education and mental health, and the learning and self development never stopped. I got a Master’s degree in counselling from Monash University and a Master’s degree in marketing from the University of Salford, and attended certification courses related to child education and psychology. After an internship at Victoria Shanghai Academy as a school counsellor, I joined the learning support team as a shadow teacher for Y6 students and continue with my individual counselling with students. I would like to work to continue supporting students and their families through what I have learned and to enhance my professional development.
Spouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And Malays
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Spouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And MalaysiaSpouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And MalaysAustralia
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Shadow Teacher & School CounsellorVictoria Shanghai Academy Aug 2022 - Present香港特别行政区 香港School counsellor- maternity leave cover (Sep-Dec, 2022) -
Spouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And MalaysiaSpouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And Malaysia Aug 2015 - PresentHong Kong SarI assist in organizing social and networking events in support of my husband's mission as non-resident Ambassador to three countries.
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Shadow Teacher & School CounsellorVictoria Shanghai Academy Sep 2021 - Jun 2022Hong Kong SarPart-time Shadow teacher (4 days a week);Volunteer School counsellor -
School CounselorVictoria Shanghai Academy Jan 2020 - Jun 2021Hong Kong Sar -
Spouse Of The Ambassador Of Malta To The People’S Republic Of ChinaEmbassy Of Malta Aug 2013 - Aug 2015Beijing City, ChinaDuring my husband's tour of duty in Beijing, I was heavily involved in organizing and participating in social, cultural, media and diplomatic events in support of his mission and within the context of the group of European Union Ambassadors' spouses. In July 2014, I planned and executed the itinerary for the wife and other family members of the Prime Minister during the latter's working visit to Beijing.
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Sales ManagerThe Great Wall Sheraton Beijing Jan 2011 - Dec 2012Beijing City, ChinaThe Great Wall Sheraton Hotel Beijing was the first 5-Star hotel of Starwood Hotels and Resorts Worldwide in Beijing, with 827 rooms, three restaurants and 1,700 sqm function space.- My primary responsibility was to develop existing business and new catering & M.I.C.E business through catering lead generation and M.I.C.E sales marketing.- Booked, sold, planned and coordinated all special social events while assuring the highest level of customer service, and ensuring that invoices… Show more The Great Wall Sheraton Hotel Beijing was the first 5-Star hotel of Starwood Hotels and Resorts Worldwide in Beijing, with 827 rooms, three restaurants and 1,700 sqm function space.- My primary responsibility was to develop existing business and new catering & M.I.C.E business through catering lead generation and M.I.C.E sales marketing.- Booked, sold, planned and coordinated all special social events while assuring the highest level of customer service, and ensuring that invoices presented to the client at the end of the event were correct. - Generated revenue, established new accounts, monitored booking space, booked repeat business while maintaining consistently high quality.-Collated and analyzed client requirements and information on competitors so as to create attractive promotion packages. Show less -
Sales Manager-North ChinaSamantha Resort & Spa Feb 2009 - Jan 2011Zhangjiajie, ChinaSamantha Resort & Spa is 5-Star deluxe hotel, with 120 rooms and 59 villas, a spa, three restaurants, five bars, a KTV building and four conference rooms. It can accommodate up to 550 guests, and employs 280 persons. -Set up the North China office in Beijing, and responsible for tour group and MICE business development with overseas and local travel agents, wholesalers, business chambers, associations and booking centers.-Built and maintained good relationships with clients and… Show more Samantha Resort & Spa is 5-Star deluxe hotel, with 120 rooms and 59 villas, a spa, three restaurants, five bars, a KTV building and four conference rooms. It can accommodate up to 550 guests, and employs 280 persons. -Set up the North China office in Beijing, and responsible for tour group and MICE business development with overseas and local travel agents, wholesalers, business chambers, associations and booking centers.-Built and maintained good relationships with clients and leveraged these relationships to contribute towards achieving the hotel’s business goals and to increase market performance. -Created suitable proposals for clients commensurate to their respective budgets, discussed and finalized contracts, followed up with event details and coordinated with multiple departments to ensure customer satisfaction, and chased timely payment.-Selected appropriate industry fairs and exhibitions for the promotion of the hotel, devised budgets, and participated at such events in a representative capacity.-Set up and managed relationships with media companies, and updated the hotel website.-Set up a Client Mailing System, and designed newsletters and other promotional materials.-Drafted the room pricing strategy for the hotel. Show less -
Project ManagerChina Travel Service Head Office Mar 2008 - Feb 2009Beijing City, ChinaFounded in November 1949, China Travel Service Head Office (“CTS”) was the first travel agency of new China. Over the last 60 years, CTS has become China’s leading comprehensive travel agency, whose business scope extends to inbound travel, outbound travel, domestic travel, business travel etc. with high annual tourist numbers. -Designed and developed tour products in accordance with latest market demand information and launched such products with planned publicity.-Designed… Show more Founded in November 1949, China Travel Service Head Office (“CTS”) was the first travel agency of new China. Over the last 60 years, CTS has become China’s leading comprehensive travel agency, whose business scope extends to inbound travel, outbound travel, domestic travel, business travel etc. with high annual tourist numbers. -Designed and developed tour products in accordance with latest market demand information and launched such products with planned publicity.-Designed personal tour products for customers’ special requirements; tracked service for quality assurance and dealt with reported emergencies.-Maintained good relationships with customers and suppliers; collected and analyzed customer feedback and other information so as to enrich tour product content and reduce costs while maintaining quality.-Coordinated the relations between service points, including accommodation, transport, meals, attractions and tour guide arrangement. Show less -
Indoor SalesTumlare Corporation/Unl Beijing Apr 2006 - May 2007Beijing City, ChinaUNL was established in 2000 with its first sales office located in Tokyo. This was followed by dedicated sales teams in Latin America and the USA, and subsequently across the Far East. UNL is the fastest growing inbound operator in Europe, with 8 operation offices in Europe including a multilingual Hotel Booking Centre and ann Administration Center in Copenhagen.-Prepared tour quotations, maintained contact with agents and clients; coordinated with the company’s Far East and European… Show more UNL was established in 2000 with its first sales office located in Tokyo. This was followed by dedicated sales teams in Latin America and the USA, and subsequently across the Far East. UNL is the fastest growing inbound operator in Europe, with 8 operation offices in Europe including a multilingual Hotel Booking Centre and ann Administration Center in Copenhagen.-Prepared tour quotations, maintained contact with agents and clients; coordinated with the company’s Far East and European offices, and ensured profit maximization and the reputation to the company.-Arranged business itineraries for overseas senior managers.-Paid frequent visits and maintained good relationships with Tourism Bureaus, associations of tourism professionals, and port of entry officials of the Beijing Public Security Bureau, etc.-Prepared meetings; cooperated with relevant departments and made all necessary service arrangements. Show less
Fiona Fan Skills
Fiona Fan Education Details
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Counselling -
Hong Kong Society Of Counseling And PsychologyMental Health First Aid Standard Course -
Association Montessori Internationale (Ami)Elementary Assistants -
Hong Kong University Of Professional And Continuing EducationExploring The Applications Of Psychology -
Effective ParentingConscious & Effective Parenting -
Wall Street English School -
Beijing University Of AgricultureNatural Resource Recreation And Tourism -
Second Class Upper (Score:91) -
Second Class Upper (Score: 91)
Frequently Asked Questions about Fiona Fan
What company does Fiona Fan work for?
Fiona Fan works for Spouse Of The Non-Resident Ambassador Of Malta To Thailand, Singapore And Malays
What is Fiona Fan's role at the current company?
Fiona Fan's current role is Spouse of the Non-Resident Ambassador of Malta to Thailand, Singapore and Malaysia.
What is Fiona Fan's email address?
Fiona Fan's email address is fi****@****ail.com
What schools did Fiona Fan attend?
Fiona Fan attended Monash University, Hong Kong Society Of Counseling And Psychology, Association Montessori Internationale (Ami), Hong Kong University Of Professional And Continuing Education, Effective Parenting, The University Of Salford, Wall Street English School, Beijing University Of Agriculture, The Chinese University Of Hong Kong, The Chinese University Of Hong Kong.
What are some of Fiona Fan's interests?
Fiona Fan has interest in Early Education, Psychology, Yoga, Innovation In The Service Industry, Literature, Photography, Music, Digital Photography, Travel.
What skills is Fiona Fan known for?
Fiona Fan has skills like Tourism, Business Development, Resorts, Revenue Analysis, Training, Customer Service, Customer Satisfaction, Hotels, Sales, Hotel Management, Crm, Budgets.
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