Fiona Gamble Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Promoted into new position to lead employee engagement efforts across the organization. Bringing knowledge of the environment, intricacies of our culture, understanding of employees and HR practices all together to advise leaders on everything related to the employee experience.Impact: Dedicated focus on ensuring the best employee experience.  Develop effective and meaningful partnerships with leaders and employees. Mentor and influence leaders and employees to align actions and decision making to AMA values and culture. Consult with business and HR leaders to develop effective and personalized approaches to improve the overall employee experience by focusing on organizational and team effectiveness that lends to a positive culture. Advise managers and executive on HR functions including recruitment and retention, succession, employee relations, change management, employee development and performance management initiatives. Lead team of employee engagement ambassadors as a liaison for staff concerns and feedback, as well as supporting their development to execute their strategies to improve the employee experience. Responsible for long-term people strategies to enhance Insurance Services’ ability to recruit, train and retain the very best staff.

Edmonton, Canada Area

Recruited to lead communications team supporting all business units within Insurance Services, delivering both internal and external communications. Provide leadership, strategy, and direction as a single point of contact for all communications needs across the insurance organization. Impact: Single point of contact for all insurance communications needs.  Learned key aspects of a previously unfamiliar business, integrating smoothly into the insurance team while adapting communications approach to deliver essential support.  Drove numerous successful communications initiatives during the pandemic, including auto policyholder rebate, contributing to increased customer satisfaction during a challenging time. Expanded existing internal communications program to drive greater employee engagement, including producing frequent messages from COO to all staff, which are consistently well-received. Led team, keeping members well-supported, highly engaged, and productive, while working remotely. Worked collaboratively with Marketing team as well as aligning with Corporate Communications team to achieve cohesive and consistent approach that supports the AMA brand.

Edmonton, Canada Area

Promoted into new position to build inaugural shared communications and marketing team to support 950+ staff in the Facilities and Operations (F&O) portfolio. Developed team by identifying key roles, hiring new staff, and uniting existing communications roles into a single group. Established a core services offering, and supported competing requests across portfolio while ensuring strategic priorities are met. -Built and led a team of 6 communications and marketing staff, providing guidance, mentorship and training. Created a collaborative environment where members thrived and supported each other in their work. Grew new leaders within the team to help enact change and ultimately take on more responsibility. -Delivered strategic communications plans and products by identifying core needs for each area of F&O, tailoring services to meet those needs, and producing high-quality work.-Collaborated on messaging and strategy for stakeholder engagement with new builds and renovations adjacent to surrounding communities.-Managed relationships both within and outside F&O, to work collaboratively across departments achieving consistent messaging and approach to key communications initiatives. -Improved awareness and perception of F&O through leading proactive media planning, identifying potential issues, anticipating negative outcomes and developing appropriate responses. -Provided strategic communications advice and recommendations to senior portfolio leaders by understanding key stakeholders, the historical landscape and applying best practice to ensure consistent messaging.

Edmonton, Canada Area

Recruited into position to provide communications support to 3 departments along with Vice-President’s office. Developed and executed short-and long-term strategies and proactively anticipated issues in order to mitigate risk and protect the university’s reputation. Accountable for issues management, communications planning, media relations, website management, and leading team for website development and internal communications. Collaborated cross-organizationally to strategize/coordinate messaging and prepare appropriate responses.

Edmonton, Ab

Played an integral role in marketing and communications department of leading technical education institute as key member of corporate communications team. Oversaw company’s intranet site and used website content management system on a daily basis. Served as editor for weekly newsletter and yearly donor publication, and contributor to bi-annual alumni magazine and community report. Handled bulk of internal communications projects for various departments as well as executive team.

Calgary, Ab

Joined non-profit, promoting environmental careers through educational programs, including certifications. Tasked with championing the certificate program and leading marketing communications to increase enrollment. Met growth targets by executing the majority of marketing initiatives, including direct email, website/blogs, advertising, printed collateral, events, and presentations. Evaluated success of marketing-communications and compiled weekly/monthly reports with detailed demographics and statistics.

Calgary, Canada Area

Hired for 8-month co-op position to primarily support team with coordination, communications, and marketing of various events. Additionally assisted with other key projects, including rewriting web content, promoting new programs, and writing articles for campus newspaper and HR newsletter.

Calgary, Canada Area

Brought in for 4-month co-op term to support marketing and communications team and assist wherever needed. Tracked all of school’s media happenings; compiled monthly reports; and prepared appropriate responses. Supported events coordinator and media relations coordinator, while handling all promotional items.

Calgary, Canada Area

Performed various office duties, planned events, and raised funding for foundation, which support troubled youth and children. Became supervisor’s right hand and requested to return yearly with increased responsibility.

Capm, Project Management

Bachelor Of Arts (Ba), Communications Studies, Co-Operative Education Program