Fiona West

Fiona West Email and Phone Number

Training (Learning), Development and Wellbeing Specialist @ The British Museum
London, GB
Fiona West's Location
Greater London, England, United Kingdom, United Kingdom
Fiona West's Contact Details

Fiona West work email

Fiona West personal email

n/a
About Fiona West

"Working hard for something we don't care about is called stress. Working hard for something we love is called passion". Starting in drama and media, I have taken the skills, knowledge and passion I've developed over my career to be in a place where I can say I am lucky to be able to work hard in something I love.Then in 2019 I started my own micro-business in arts and crafts, whilst continuing to work as an L&D specialist.Using my earlier creative experience I developed as an HR generalist until becoming a Training and Development professional. I love to create opportunities and programmes that help others to develop.I am experienced in developing training plans and at overseeing the strategic requirements of a training function, in addition to supporting colleagues with the development and implementation of HR strategies. I am also experienced in managing a small training team in order to deliver operational requirements for organisations.Significantly:1. I am experienced in developing and delivering programmes that support learning around management and soft skills.2. I am experienced in developing and delivering training strategies.3. I can provide coaching and mentoring as part of management and staff development.4. I have strong facilitation skills which can be used to deliver action learning set, change workshops and team events.5. I am Level A and B accredited with the BPS which means I can evaluate and report on psychometric assessments.6. I provide career guidance to internal and external staff (the latter for the Creative and Cultural Skills Ask an Expert panel).Whilst continuing to support the development of others I am now spreading my wings and decided to follow up on a long held design to sell my arts and crafts. I now paint, decorate and make items for sale via my Fizz Designs: Arts and Crafts business (online and at craft fairs in the south east of England)

Fiona West's Current Company Details
The British Museum

The British Museum

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Training (Learning), Development and Wellbeing Specialist
London, GB
Employees:
1250
Fiona West Work Experience Details
  • The British Museum
    The British Museum
    London, Gb
  • The British Museum
    Head Of Training, Development And Wellbeing
    The British Museum Sep 2021 - Present
    London, London, Gb
  • The British Museum
    Training And Development Consultant
    The British Museum Aug 2007 - Present
    London, London, Gb
    I'm the Training and Development Consultant, heading up the training function for The British Museum. As an HR senior manager, my strategic role is to develop and deliver training plans that support the museum.I manage a small training team and control a budget of £300k, in order to deliver programmes which support staff development. As part of my role I:1. Successfully introduced a new appraisal system, with an annual return rate now of 95%.2. Instigated a management development (modular) programme with development given via a blended solution. 3. Have developed compliance training initiatives4. Have raised the profile of staff development increasing awareness of the training provision; aligned to business & operating requirements.5. Meet & engage with senior management to plan their staff / team development.6. Re-invigorated & coordinated quarterly trainers' network meetings and communication methods (the network is made up of 50+ people from across 30 different organisations).7. Set up & led a steering group to implement cross-sector secondments (the group was made up of training professionals from within the sector). Arising from this I developed the secondment strategy that was presented to sector heads of HR.8. Procure training with external providers: negotiating & managing these contracts.9. Write, deliver & report on the museum's training strategy.10. Ensure quarterly/annual training statistics are produced for course attendance.11. Evaluate and measure ROI of courses delivered.12. Help the training team develop strategic & management abilities through skills & knowledge sharing.13. Coach & mentor staff whilst developing a mentoring culture across the museum.14. Provide career development guidance to employees.15. Undertake psychometric testing for recruitment, team building and career development.16. Assist national and international training programmes, providing guidance, support and delivery as needed.
  • Fizz Designs: Arts And Crafts
    Artist And Crafter
    Fizz Designs: Arts And Crafts Mar 2019 - Present
    I am developing a craft business which I do part-time (evenings and weekends). I specialise in:1. Paintings2. Pyrography3. Needle feltMy stall can be found at a variety of craft fairs across the South East of England. For more details about where to find me (or to email me with commissions) please view my Facebook page @FizzDesignsart
  • Prs For Music
    Snr Training And Development Advisor
    Prs For Music 2000 - Aug 2007
    London, Gb
    I managed the design and delivery of soft skills, IT and bespoke training to staff over multiple sites - working with a budget of £250k p.a.I regularly assisted staff development, working 1-1 on a coaching and mentoring basis.I oversaw the smooth running of the training function ensuring training was delivered to target, on-time and within budget.I managed the relationship and contracts with external providers.I assisted with the successful roll-out of the companies high potential programme; "Realising Potential".
  • Prs For Music
    Hr Assistant
    Prs For Music 1998 - 2000
    London, Gb
    I provided HR administration support for the team as well as assisted with recruitment assessment centres.
  • Prs For Music
    Various
    Prs For Music Apr 1989 - 1998
    London, Gb
    I undertook work within the music licensing departments of PRS; whilst also assisting with the delivery of IT training for PRS' IS department.
  • Personnel Today
    Freelance Writer
    Personnel Today 2002 - 2005
    Sutton, Surrey, Gb
    I reviewed industry related books for Personnel Today on an ad-hoc, as requested, basis for publication in the Personnel Today magazine.
  • The Beat Goes On Magazine
    Freelance Writer
    The Beat Goes On Magazine 1991 - 1996
    I wrote, on a freelance basis, for the Sixties music magazine The Beat Goes On. Distributed worldwide I undertook interviews with music acts (e.g. Buddy Holly's Crickets) and wrote (and co-wrote) concerts and CD reviews.
  • Bbc Radio Humberside
    Radio Production Assistant
    Bbc Radio Humberside Oct 1984 - Jun 1991
    During my time with BBC Radio Humberside I worked as a Radio Production assistant on, amongst others:Sport for AllThe Hurley Burley Show (Sony Award winning programme)The Russell Harris Show (Sony Award winning programme)The Andy Hollins showMy role included liaising with guests, presenters, producers and the public. I regularly devised competitions and wrote features for inclusion in the shows. I would also be required to occasionnally record items for broadcast within the shows.

Fiona West Skills

Training Management Development Management Staff Development Human Resources Change Management Strategy Recruiting Personnel Management Workshop Facilitation Project Planning Interviews Public Speaking Budgets Hr Consulting Public Sector Policy Time Management Writing Budgeting

Fiona West Education Details

  • University Of West London
    University Of West London
    Certificate In Training Practice
  • Harrogate College Of Arts
    Harrogate College Of Arts
    Drama: Theatre Studies
  • Gateway Workshops
    Gateway Workshops
    Meditation Teacher
  • Total Conflict Management
    Total Conflict Management
    2-Day Mediation For Managers
  • Belbin
    Belbin
    Belbin Team Role Accreditation
  • Saville Consulting
    Saville Consulting
    Level A And B Occupational Testing
  • The British Psychological Society
    The British Psychological Society
    Test User: Occupational Ability
  • The British Psychological Society
    The British Psychological Society
    Test User: Occupational Personality

Frequently Asked Questions about Fiona West

What company does Fiona West work for?

Fiona West works for The British Museum

What is Fiona West's role at the current company?

Fiona West's current role is Training (Learning), Development and Wellbeing Specialist.

What is Fiona West's email address?

Fiona West's email address is fw****@****m.ac.uk

What schools did Fiona West attend?

Fiona West attended University Of West London, Harrogate College Of Arts, Gateway Workshops, Total Conflict Management, Belbin, Saville Consulting, The British Psychological Society, The British Psychological Society.

What skills is Fiona West known for?

Fiona West has skills like Training, Management Development, Management, Staff Development, Human Resources, Change Management, Strategy, Recruiting, Personnel Management, Workshop Facilitation, Project Planning, Interviews.

Who are Fiona West's colleagues?

Fiona West's colleagues are Sophie Szynaka, James Dear, Pooja Khatane, Irving Finkel, Rishi Ahluwalia, Qadir Wilson, David Smithfield.

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