Fiona West Email & Phone Number

London, Gb

London, London, Gb

London, London, Gb

I'm the Training and Development Consultant, heading up the training function for The British Museum. As an HR senior manager, my strategic role is to develop and deliver training plans that support the museum.I manage a small training team and control a budget of £300k, in order to deliver programmes which support staff development. As part of my role I:1. Successfully introduced a new appraisal system, with an annual return rate now of 95%.2. Instigated a management development (modular) programme with development given via a blended solution. 3. Have developed compliance training initiatives4. Have raised the profile of staff development increasing awareness of the training provision; aligned to business & operating requirements.5. Meet & engage with senior management to plan their staff / team development.6. Re-invigorated & coordinated quarterly trainers' network meetings and communication methods (the network is made up of 50+ people from across 30 different organisations).7. Set up & led a steering group to implement cross-sector secondments (the group was made up of training professionals from within the sector). Arising from this I developed the secondment strategy that was presented to sector heads of HR.8. Procure training with external providers: negotiating & managing these contracts.9. Write, deliver & report on the museum's training strategy.10. Ensure quarterly/annual training statistics are produced for course attendance.11. Evaluate and measure ROI of courses delivered.12. Help the training team develop strategic & management abilities through skills & knowledge sharing.13. Coach & mentor staff whilst developing a mentoring culture across the museum.14. Provide career development guidance to employees.15. Undertake psychometric testing for recruitment, team building and career development.16. Assist national and international training programmes, providing guidance, support and delivery as needed.

I am developing a craft business which I do part-time (evenings and weekends). I specialise in:1. Paintings2. Pyrography3. Needle feltMy stall can be found at a variety of craft fairs across the South East of England. For more details about where to find me (or to email me with commissions) please view my Facebook page @FizzDesignsart

London, Gb

I managed the design and delivery of soft skills, IT and bespoke training to staff over multiple sites - working with a budget of £250k p.a.I regularly assisted staff development, working 1-1 on a coaching and mentoring basis.I oversaw the smooth running of the training function ensuring training was delivered to target, on-time and within budget.I managed the relationship and contracts with external providers.I assisted with the successful roll-out of the companies high potential programme; "Realising Potential".

London, Gb

I provided HR administration support for the team as well as assisted with recruitment assessment centres.

London, Gb

I undertook work within the music licensing departments of PRS; whilst also assisting with the delivery of IT training for PRS' IS department.

Sutton, Surrey, Gb

I reviewed industry related books for Personnel Today on an ad-hoc, as requested, basis for publication in the Personnel Today magazine.

I wrote, on a freelance basis, for the Sixties music magazine The Beat Goes On. Distributed worldwide I undertook interviews with music acts (e.g. Buddy Holly's Crickets) and wrote (and co-wrote) concerts and CD reviews.

During my time with BBC Radio Humberside I worked as a Radio Production assistant on, amongst others:Sport for AllThe Hurley Burley Show (Sony Award winning programme)The Russell Harris Show (Sony Award winning programme)The Andy Hollins showMy role included liaising with guests, presenters, producers and the public. I regularly devised competitions and wrote features for inclusion in the shows. I would also be required to occasionnally record items for broadcast within the shows.

Certificate In Training Practice

Drama: Theatre Studies

Meditation Teacher

2-Day Mediation For Managers

Belbin Team Role Accreditation

Level A And B Occupational Testing

Test User: Occupational Ability

Test User: Occupational Personality