Fionn M. Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

• Assisted customers with technical problems with network devices, phones, and email hosting.
• Communicated with network operators to provide on-site engineer support.
• Met strict productivity quotas for total calls and customers satisfaction scores.

County Limerick, Ireland

• Provided customer support to ticket sellers via phone and email.
• Cooperated with team members across the world, often in a time sensitive environment before big events.
• Created daily reports on the status last minute sales and in transit tickets.
• Managed the refund or replacement of tickets that weren’t fulfilled by sellers.