Eduardo Fioretti Junior Email & Phone Number

Santo André, Sp, Br

Lisbon, Portugal

I work at SIBS, focusing on bridging stakeholder needs with the development team. My main responsibilities include:• Requirements Gathering and Analysis: Identifying and documenting stakeholder needs.• User Story Creation: Developing structured User Stories to guide development teams in understanding functionalities and expectations.• Technical Documentation: Producing essential project documentation, such as user manuals and test plans, ensuring that technical information is accessible and clear.• Proficiency in Tools: Experienced in Scrum, Jira, Confluence, MS Visio, UML, MS Office, and other documentation and management tools.My work ensures that projects are executed according to requirements and agile best practices.

• Responsible for planning, managing and implementing integration solutions, as well as development and specification of technical and functional solution, configuration and parameterization of integration systems;• Prepare report with implementation KPIs, generating status report;• Analyse and understand the business and customer needs; carry out the requirements gathering and contribute to the improvement of the process; Develop test scenarios and execution of them for implementation in homologation and production;• Assist the support team in analysis, as well as in negotiation with client and commercial area.

São Paulo, Brasil

• Responsible for technically documenting the requirements of the project, as well as performing the BPMN design and describing its data mapping;• Development guidance from the beginning of the project to its implementation, applying quality tests in key steps;• Implementation of a project with a change in the billing system, ensuring that the ordering system absorbed changes and started to make requests to the new system respecting the business rules.

São Paulo, Brasil

• Responsible for meeting java development demands, making direct interactions with the user, from requirements gathering to implementation;• Implementation and development of systems that assist in the operational work of the Legislative Assembly of São Paulo (ALESP);• Responsible for the development of adaptations on the ALESP web page to make them responsive web.

São Paulo, Brasil

• Responsible for meeting and solving technical and operational problems of iOS devices;• Direct interaction with the user, applying the care advisor methodology, bringing excellent customer experience;• Acting in mentoring services, helping other consultants to obtain better results and more effectiveness in customer satisfaction.