• Developed and executed targeted digital marketing campaigns to boost traffic, engagement, and conversions.• Managed PPC and SEO strategies to optimize website traffic and ROI.• Created content marketing assets (blogs, social media) to enhance brand presence.• Analyzed performance with tools like Google Analytics and SEMrush, providing insights to refine strategies.• Conducted market research to align campaigns with audience needs.• Managed email marketing, including segmentation, automation, and analytics.• Collaborated with creative teams on ad copy and visuals.

•Creating and Updating the monthly sales report•Organize internal databases.•Maintain a file system for customer and external partner information.•Prepare regular reports and presentations by distributing incoming and outgoing mail.•As needed, organize, store, and upload documentation.

•To ascertain the marketability of products and services and the general interest, conduct market research.•Create original and creative marketing strategies for use on a variety of platforms, including social media, E-mails and SMS.•Make marketing plans that include goals and outcomes.•Make thorough cost estimates and budgets.•Prepare sales and advertising contracts by bargaining with prospective customers and partners.•Organize public relations efforts and address any emerging internal and external problems.

•WordPress Development (Intern).•Install and configure software and computer systems.•Troubleshoot and resolve issues with software or hardware.•Walk clients through steps to help them resolve their technical problems.•Maintain procedures and reports that provide technical support to the entire organization.•Support the implementation of new solutions or applications.•Test and evaluate to help upper management make decisions about new technology for the business.

•Assist costumers with return, purchasing, product protection plans and service plans through calls.•Scheduling deliveries via company's ERP system.•Answer phone inquiries, following up with the status of orders and help with dispute resolution.•Writing and editing social media posts.•Copy writing for marketing norms.•Created and edited company's customer service manual of online interface (Web-App).

•Writing and editing social media posts.•Copywriting for marketing norms.

•Scheduling deliveries via Restaurants ERP system.•Answer phone inquiries, following up with the status of orders and help with dispute resolution.

•Planning and selling transportations, accommodations, insurance and other travel services.•Cooperating with clients to determine their needs and advising them appropriate destination, modes oftransportations, travel dates, costs and accommodations.