Firas Hamdan Email & Phone Number

Jeddah Governorate, Saudi Arabia

Key Responsibilities/ for OperationsOversees and ensures Operational Excellence through efficient, timely and safe production process, delivery and placing of company's products (concrete/ precast)Demonstrates.Plans, organizes and controls production and operation assets according to plan and target productivity.Manages Raw Material Inventory according to demand and supply (precast)Works out, Improves and Implements Standard Operating procedures for Production, Delivery and placing process.Conducts regular customer site inspections, meetings, review and develops customer focus approach to improve customer satisfaction.Reviews and Analyses daily operation and monthly reports.Reviews and analyses month end production key performance indicators and business resultsEnsures efficient collaboration with Commercial and Dispatch team to optimize our delivery and pumping equipment assets and precast.Ensures efficient collaboration with Plant Maintenance, Fleet Management and Procurement regarding decisions on equipment use, maintenance, allocation, improvement, modification and acquisition. Key Responsibilities/for MarketingResponsible for managing all marketing, advertising and promotional activities of SBM, to measure, enhance, and enrich the position and image of SBM and Sisban.Studying competitors' products and servicesExploring ways of improving existing products and services, and increasing profitabilityFollowing up on projects pipe line for new projects and projects under negotiation and projects collections.Identifying target markets and developing strategies to communicate with themPreparing and managing marketing plans, projects costs and budgets.Preparing and or revising quotations and contracts for new projects. Designing and Managing the production of promotional materialLiaising with other internal departments such as sales and production.Producing reports to monitor results.Supporting and managing the marketing and sales team.

Jeddah.Ksa

Fleet and Maintenance Manager / Deputy Operations Manager - Handling all the fleet of SBM in Jeddah / Yanbu / Riyadh for MVPI with registration renewal, insurance and estimation and depreciation. Key Responsibilities• Collaborate with Dispatch to assure proper communication throughout company with vehicle related issues• Ensure that Maintenance Departments are fully staffed in all company locations• Be prepared for status and projection discussions at weekly management meetings• Ensure all vehicle registration and licenses are current at all times• Prepare staff work schedules as needed• Prepare and assign daily maintenance work to mechanics• Review, prepare, assign, and confirm all reported repairs are properly executed on time• Ensure that every vehicle is in the utmost condition at all times for costumer’s satisfaction• Monitor all documented monthly inspections and preventative maintenance on every vehicle and verify that they are filed accurately • Be prepared for Monthly Management Meetings to discuss department’s achievements, problems, concerns, issues, goals, and forecasts.• Decide when to remove a truck from utilization and the right vehicles to buy / lease.Managing Maintenance Activity: Plan, assign and review the work of all mechanics and electricians. Brief the supervisors, who then supervise the work of the mechanics and electricians and report back to me with any issues.Deputy Operations Manager: Handle operations when the Operation Manager is travelling or busy. Monitor and analyze the production to check its effectiveness, and work out a strategy for improving if necessary. Set and review budgets and manage cost. Plan, direct and coordinate all SBM’s operations. Assume responsibility for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. Perform quality controls and monitor production KPI’s• Internal Quality Auditor for SBM (ISO certified 2015)

Lebanon,Saudi Arabia.

identity (logos and branding), publications (magazines, newspapers and books), print advertisements, posters, billboards, signs and product packaging.

Lebanon

2010 –2014 (Lebanon) Automotive ProManager – Using my passion and personal expertise in mechanical work and my professional experience in Marketing and design, I established my own business – a modern auto shop “Automotive Pro” to service cars professionally using state-of-the-art scanners and equipment offering car owners the chance to get professional ‘dealer or company’ style servicing for their cars. Key Responsibilities• Developed ways to improve sales and retention of customers. • Prepared ways to promote Automotive pro’s name and ensured quality services to customers.• Analyzed customer vehicle and provided an estimate of necessary changes and repairs required.• Ensured operation and services of all vehicles according to safety regulations. • Developed goals and ensured achievement of same on a regular basis.• Kept the social media up-to-date on a daily bases. • Responsible for diagnosing the source of problems using electronic scoping and testing equipment. Responsible for making recommendations for correcting the issue. Reading and interpreting the output of diagnostic and scoping equipment. Figuring out how to fix problems once they're diagnosed with the use of manuals, charts, and diagrams. Capable of repairing, overhauling, or replacing systems and parts. www.automotivepro.co www.facebook.com/groups/100368886720748

Jeddah Ksa

2008 –2010 (KSA) SCC- Specialized Contracting CompanyAssistant Procurement (Purchase) Manager - handled all SCC projects across the kingdom and was later additionally responsible for SCC projects in Rabegh- King Abdullah Economic City.Key Responsibilities• Analyzed price proposals, financial reports, and information to determine reasonable prices• Interviewed vendors and visited supplier plants and distribution centers to examine and learn about products, services and prices. Evaluated suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history• Monitored shipments to ensure that goods come in on time, and in the event of problems traced shipments and followed up undelivered goods• Studied records and inventory levels of current stock to develop strategic purchasing programs that facilitated employee access to supplies• Formulated policies and procedures for bid proposals and procurement of goods and services• Monitored changes affecting supply and demand, tracking market conditions, price trends, or futures markets

Lebanon

2007 –2008 (Lebanon) OTIS Elevators Assistant Sales Manager - handled all foreign and international accounts and assisted the Sales Manager in handling major local accounts. Before relocating to Jeddah, I was offered the position of Project Manager for OTIS Jordan.2006 –2007 (Lebanon) OTIS Elevators Sales Executive - worked in the sales and marketing department visiting sites and recruiting new clients.Key Responsibilities• Ensured the implementation of the Sales policies and procedures at all regions • Execute OTIS's sales strategies and plans for the company and its projects and ensure cascading the strategies on sales in all regions• Oversaw the sales activities across every project with the objective of enhancing the sales revenue of OTIS and its projects• Supported the Sales Manager in conducting sales and lead management efforts in his respective region• Additionally, I fulfilled the duties of an in-house graphic designer

Bachelor Of Science (Bs), Marketing, B+

Bachelor Of Science (Bs), Graphic Design