Firas Hammoud, Pmp Email & Phone Number

Kitchener, Ontario, Canada

- Promoted up to Director, Project Management office due to superb performance, managed and reported against yearly department budget realizing savings despite significant operational complexities.- Helmed regular program updates to Executive Leadership up to a global level to facilitate productive long-term decision making, consistently mitigate key risks, and advocate for critical improvements in PMO governance.- Used best practices to establish Global Platforms branch of the PMO consisting of 14 new hires to lead a Global IT transformation program to positively influence POS, claims, and financial systems (SAP and auxiliary).- Introduced Jira and Agile methodologies while aligning with Global IT groups, resulting in 192 issues closed across 5 months as well as improved cross-functional communications.

Toronto, Ontario, Canada

- Facilitated Project Portfolio Planning and Prioritization sessions in addition to Project Steering Committee meetings, building productive relationships with stakeholders and maintaining coordination amongst multiple leaders.- Helmed essential strategic initiative for a complete relocation impacting 250 staff members as well as establishing a Work From Home initiative; improved methods to handle relocation budget leading to all milestones being met while simultaneously securing cost reductions of up to 10%.- Noted for critical contributions to facilitating and obtaining approval on 3-year IT strategic plan.- Streamlined utilization of IT Capacity & Demand budget of >$2MM encompassing 24+ projects- Developed standardized resource management tools and reporting packages to address chronic project issues; sought as an internal advisor for standardization efforts across other departments.- Spearheaded a regimented project management life cycle based on PMI best practices after conducting an exhaustive review on project trends and outcomes.- Coached and mentored 9 direct reports to meet and rise above all company objectives.

- Governed well-received project plan for IT changes needed during a large-scale merger covering 2 financial systems and process flows, 7 distinct applications and more with a total budget of $1.5MM across 6 months.- Headed flawless rebranding of TIC Travel Insurance spanning the comprehensive overhaul of 2 websites, 9K+ printed documents, nationwide mailing to 10K clients, and contracts/relations between 2 vendors while handling a budget of $1MM.- Spearheaded the creation and execution of the change management plan for Office 2013 and SharePoint which involved up to 21 IT professionals, and acted as a resident specialist with company policies.- Held full accountability for a B2B platform used by 6K active daily users with $11MM in monthly sales, collaborating with sales and marketing to ensure needs were met while under heavy workload.- Prepared and led requirements gathering sessions for the redesign of travelinsurance.ca and subsequent implementation, establishing constructive alliances and ensuring quality standards were always met.

• Worked closely with all members of the I.S. Operations team and other client areas to effectively use the website as a primary marketing and communications tools for clientprograms, services, initiatives and products.• Performed day-to-day operations including website maintenance and content updating.• Provided timely support and direction during the migration of content from the old content management system to the new Ektron CMS400.NET platform.• Managed and led content author training sessions for both business users and management on the new Ektron CMS.• Developed custom ASP.NET modules to work within the Ektron CMS that allow easier data entry by business-users.

• Performed day-to-day operations including website maintenance and content updating ensuring a high level of accuracy in both English and French as per production schedule.• Led development of various Flash/XML ads and promotional pages.• Conceptualize, wireframe, and mock-up landing pages and e-newsletters for Media Solutions Partners.

- Worked on initial design, functional requirements phase and implementation for the re-design/re-launch of the Cineplex Website.- Performed day-to-day operations including website maintenance and content updating ensuring a high level of accuracy in both English and French as per production schedule.- Maintained and updated all weekly newsletter mailings consisting of Reelmail and Info-Cinéma (English and French movie showtimes and promotions) as well as the bi-weekly Stars & Strollers.- Cut-up and implemented in HTML and ASP, all creative and promotional material provided by internal and external clients.- Consult with internal clients to advise on web standards and production requirements for multiple projects requiring online presence (banners, buttons, custom pages – both static and animated).- Provide reporting support for clients regarding in-house and paid advertising statistics and metrics.