Firas Mansour Email & Phone Number

Beirut Governorate, Lebanon

Monitoring and servicing a bulk of services, managing user accounts, maintaining company policies on the PCs, and offering support to employees.

Armenia Street, Marmkhayil, Lebanon

Kept the bar running smoothly by handling day-to-day operations, managing resources, and employees, and creating a safe, fun environment for the clients and the staff. This included daily overseeing of the cleaning and making sure that the supplies are always in stock and ready on hand during peek hours all while maintaining a calm composure under pressure.

Bashura, Beirut Governorate, Lebanon

Managing client requests regarding resolving bugs or adding features into the company's application which is a prop tech tool. That includes discussing troubleshooting and setting tasks with the development team. Being able to locate bugs or pointing out enhancements that need to be done on the application and resolving them. Testing new builds before being sent out to production.

Remote

Handling of client calls, splitting employee tasks among the team, and processing background tasks and emails for the company. In addition, I regularly set up appointments for the clients with the concerned parties whether virtual or physical.

Verdun Beirut Lebanon

Worked an intensive internship in their IT department along side both the network security experts as well as help desk serving the other departments of the company.

Souq El Gharb, Mount Lebanon Governorate, Lebanon

I worked helpdesk task assisting the campus IT in setting up computers and software for other students as well as setting up labs in some cases as part of my student employment.

Jbeil District, Mount Lebanon, Lebanon

Performed work on AutoCAD, 3dsMax, illustrator, and photoshop as well as implemented some of those files onto a industrial flex printer, a CNC machine and/or laser cutting machines. In addition I performed daily and weekly maintenance on the computers, machines, and printers.

Beirut, Lebanon

Installation and design of home automation and smart home systems and devices.