Firas Rezgui Email & Phone Number

Grenoble Area, France

- Manage the technical support on our products for all the European and American customers.- Perform the on-site training (Presentation and bench installation) regarding the Smart Card standards ISO14443 Analog & Digital, EMVCO Analog & Digital, NFC Forum and applicative (eMRTD, IAS ECC, EAC...)Examples: Google USA, NXP USA, Thales France(Gemalto) Fime USA, IPZS Italy, FNMT Spain, Cetecom USA, ST France, ST Austria, ST Slovenia, Idemia France...- Provide customers with the technical expertise, and support required to develop system solutions, demonstrations, and training on RF products.- Be the main interface between customers and R&D engineers. Evaluates customer questions /problems and advises/implements customer solutions...- Give feedback for improvement regarding potential product weaknesses.- Provide technical presentations/demonstrations and training sessions for customers.- Develop Python Scripts in order to fulfill the customer's needs.- Work with the Sales and R&D team on the improvement of the products.- Troubleshooting (including log analysis, tracing, on-site testing) to establish the root cause of problems found in the field.- Create customer-facing technical documents such as application notes, white papers, FAQ, product training…Tools: Keolabs software and hardware (Scriptis, Quest, Denso & Staubli robots), JIRA, Freshdesk, PyCharm, Sublime Text...

Kuala Lumpur, Malaysia

-Providing support, training, and services on operational performance subjects to AirAsia on all Airbus fleet.-Providing support for implementing the Smarter Electronic Flight Folder (SEFF) Application.-Managing FlySmart with Airbus Applications: Computing the aircraft performance data (takeoff performance, Inflight performance, landing performance applications) and the weight and balance data (loadsheet application), exporting files and updating applications and data.-Controlling and managing the transmission through Electronic Flight Folder(EFF) of electronic day-of-flight information (such as flight plans an weather) to the EFB, improving flight crew operational effectiveness and reducing paper handling.-Maintain EFB updated and operative, according to Flight Operations Manuals and Performance data revisions. (Softwares: FlySmart and GAS).-Providing specialized knowledge on the EFB tablet, hardware, software applications and content. -Providing troubleshooting, problem resolution, including login problems, issue logging, and tracking. -Coordinating between all AirAsia departments (Flight Operations, Operation Control Center, Engineering, IT...).-Working in cooperation with NAVBLUE departments dealing with A/C performance services and associated software support.

Toulouse Area, France

-Managing FlySmart with Airbus Applications, exporting files and updating applications and data.-Managing Electronic Flight Bag (EFB) Administration.-Maintain EFB updated and operative, according to Flight Operations Manuals and Performance data revisions. (Softwares: Fly Smart and GAS).Training Courses:-Smarter Electronic Flight Folder Level 2 Support Training.-Administering FlySmart EFB (EFF, Board Synchroniser, PERFO applications, OLB, Charts Applications...).-The definition of aircraft parameters for LOADING/LOADSHEET, T.O PERF, IN-FLT PERF and LDG PERF applications.-Managing Ground tools (Certificate Packager, GAS, PAAdmin...)-Managing Airbus World Platform (TechRequest, Smarter Fleet, Aircraft Creation...)

Paris Area, France

- Being in charge of the project specifications till its completed.- Monitoring the Project execution (clients needs, reception criteria…).- Managing the project by setting up ,organizing and animating the project team according to the specification (Client's request , budget ,deadlines).-Ensuring project profitability and following up with clients.Projects examples :- Installing an elevator 630Kg, 6 levels in CLICHY LA GARENNE for the client IMMOBILIERE 3F.- Installing an elevator 1000Kg, 4 level in 15 street Griffon, Rennes

Paris Area, France

-Analyzing customer needs.-Designing the technical solution.- Negotiating technical data and prices with suppliers.-Supervising the project start and monitoring the development till its completion.

Tunisia

Design, develop and assemble a printing machine of cylindrical fuses: -Development of the architecture.-Development of the electrical diagrams using AutoCad Electrical.-Programming the PLC (S7-1200 Siemens) using TIA Portal.-Programming the servo and step-by-step motors (Festo) using Festo Configuration Tool.-Programming the HMI (Siemens) using TIA Portal.-Programming the web server of the PLC using HTML.-Development of the electrical cabinet.-Design the machine.

Tunisia

Tunisia

realization of a graphical interface to extract the ADSL network data

Tunisia

Engineer’S Degree, Electrical Engineering, Automation And System Design

The leading engineering school in Tunisia

Physics-Chemistry, Rank 80/1800 (Top 5%)

Bachelor’S Degree, Mathematics, With Honor