Firas Shrourou, Emba, Pmp Email & Phone Number

Qatar

Results-driven IT leader with extensive experience in designing and deploying customized software solutions for the F&B, Retail, Fitness, and Healthcare sectors. Demonstrated strategic leadership in managing the end-to-end application development lifecycle and spearheading the design, implementation, and maintenance of robust IT infrastructures. Skilled in collaborating with clients to gather requirements and defining product development roadmaps for diverse applications. Proven expertise in planning and executing critical projects aligned with strategic objectives, developing detailed project plans, and implementing Agile/Scrum methodologies to enhance team efficiency. Successfully deployed enterprise systems for over 120 clients in Qatar and Oman, driving market penetration and operational efficiency while leading multiple teams and overseeing financial operations to ensure strategic resource allocation.

Doha, Qatar

Dynamic project manager with a proven track record of successfully securing and completing previously stalled projects in CCTV, Communication Systems, and Home Automation. Expertise in expanding company portfolios and driving new customer acquisition through the development of strong, mutually beneficial partnerships between ownership and employees. Skilled in creating technology roadmaps aligned with business objectives, I have effectively delivered quality solutions and exceptional service, resulting in increased client retention and the acquisition of numerous small to mid-sized projects. Proficient in overseeing all aspects of project management—including budgeting, planning, vendor selection, and execution—while actively participating in project meetings to ensure timely completion and continuous improvement of processes.

Doha, Qatar

Accomplished IT leader with a strong track record in establishing and building high-performing IT departments, including assembling skilled teams of System and Database Administrators and IT Support Staff. Successfully developed and deployed an HR, Personnel, and Payroll system for over 13,500 employees at Challenger Trading and Contracting, utilizing MS SQL Server and ASP.Net technologies. Led the implementation of an Oracle-based ERP system (Bright Solutions) to optimize key company functions and enhance operational efficiency. Additionally, oversaw the installation of AVAYA Telephony, AXIS CCTV, and Public Announcement Systems across various company locations and worker camps, ensuring seamless communication and security infrastructure.

Syria

Results-oriented banking professional with extensive experience in redesigning branch structures to enhance operational efficiency and boost sales performance. Proven track record of directing branch activities, consistently meeting and exceeding financial and operational targets. Spearheaded the successful launch of banking operations and established new branches to expand market presence. Additionally, managed E-Channels, Debit and Credit Card services, and Check Processing units, ensuring a seamless and customer-centric banking experience while driving growth and operational excellence.

Syria

Dynamic IT leader with extensive experience in establishing and building high-performing IT departments, including assembling a talented team of System Administrators, Database Experts, and IT Support professionals. Successfully established the bank’s primary data center in Damascus and a disaster recovery center in Aleppo, overseeing the architectural design, build, and commissioning of IT infrastructure for the bank's headquarters and over 15 new branches. Directed the deployment of the Islamic core banking system (Path Solutions) alongside middleware integration and E-channels services. Additionally, forged strategic partnerships with MasterCard to launch the debit and credit card division, introducing Syria’s first Islamic credit card and enhancing the bank's financial offerings.

Ganama T&C is a leading company in the field of Oil & Gas services in Syria.Total Employees is over 650.Estimated turnover is about 25-30 M$ (2005), Has four major locations around Syria (H.O in Damascus, and 3 locations near OIL Fields).IT Dept. has employees in Damascus, and several IT support officers in other locations.IT Dept. provides the LAN, WAN, System, and Database administration

International Bank for Trade & Finance (IBTF) is one of the first private banks to open in Syria in 2003, I was also hired as the second man in the bank after the GM, my role and responsibilities were to establish the IT Department to lead the implementation project of the core banking system plus all the ICT related issues including the Data Center and IT staff.The main shareholder of IBTF is the Housing Bank for Trade & Finance (the second largest bank in Jordan).IT Dept is responsible of Core Banking, LAN, WAN, ATMs, POS, SWIFT, Phone Banking, SMS Banking, Mobile Banking, Internet Banking, Check Printing, Enterprise Services, System & Database administration, IP Telephony, Intranet and Internet Sites, Security Policies, CCTV, and Alarm Systems.

Syria

The first provider of Accounting Application for retail Pharmacies

A lot of achievements were done during this period, maybe the most important is getting the first IBM certification in Syria.My responsibilities included the following:- Following up the development team.- Supervising the Sales team.- Project manager supervising the after sales team

Emba, Business Administration

Mba Ip, Business Administration

Bachelor Of Science (Bsc), Computer Communication