Firasat Khan Email & Phone Number

Network Infrastructure Management: Proficient in designing, configuring, and maintaining complex network architectures, including LAN, WAN, and WLAN setups. Experienced in implementing routing protocols, firewalls, VPNs, and network security measures to safeguard sensitive data.Desktop Support & Troubleshooting: Adept at providing comprehensive technical support to end-users, resolving hardware and software issues, and delivering exceptional customer service. Experienced in diagnosing and resolving technical problems promptly to minimize downtime.Hardware and Software Expertise: Skilled in installing, upgrading, and maintaining hardware components, as well as deploying and configuring various operating systems and software applications. Knowledgeable in troubleshooting software conflicts and compatibility issues.IT Project Coordination: Demonstrated ability to manage and coordinate IT projects, collaborating with cross-functional teams to achieve project objectives within timelines and budget constraints.Network Monitoring & Optimization: Utilizing advanced network monitoring tools, such as SNMP and NetFlow, to analyze network traffic and proactively optimize network performance and resource utilization.User Training and Documentation: Experienced in conducting user training sessions and creating comprehensive documentation to empower end-users with the knowledge needed to maximize their technology usage.Security and Compliance: Committed to implementing and enforcing strict security policies and protocols to safeguard networks and sensitive information. Familiarity with industry standards and best practices to ensure compliance with regulations.Adaptability and Continuous Learning: A quick learner with a passion for staying up-to-date with the latest technological advancements and industry trends. Always eager to embrace new challenges and adapt to dynamic IT environments.Interpersonal and Communication Skills: Excellent communication and interpersonal abilities, fostering positive working relationships with colleagues, clients, and stakeholders. Able to convey complex technical concepts in a clear and understandable manner.

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  Delhi University

  B.A. Programme