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Muhammad Firdaus Kassim Email & Phone Number
Operations Team Lead
at
Ensign InfoSecurity
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Team Lead
Location
Singapore
Company size
Who is Muhammad Firdaus Kassim? Overview
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Quick answer
Muhammad Firdaus Kassim is listed as Operations Team Lead at Ensign InfoSecurity, a with 822 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Muhammad Firdaus Kassim.
Muhammad Firdaus Kassim previously worked as Associate Engineer at Ensign Infosecurity and Customer Technical Support at Synergy Interactive. Muhammad Firdaus Kassim holds Information Technology, 3.1/4.0 from Republic Polytechnic.
Company email context
Email format at Ensign InfoSecurity
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Ensign InfoSecurity
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Profile bio
About Muhammad Firdaus Kassim
Passionate about cloud computing and eager to tackle new challenges. With a wealth of skills and experienceaccumulated over the years, I confidently deliver professional quality work both independently andcollaboratively. My easy-going, approachable, and pleasant demeanour fosters strong teamwork. I amenthusiastic about securing a position in this organization where I can demonstrate my capabilities andcontribute to its cloud initiatives.Passionate about the IT industry and always looking to better improve my skills when given the opportunity. Highly analytical, motivated to solve IT related issue.
Current workplace
Muhammad Firdaus Kassim's current company
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Ensign Infosecurity
4 roles
Muhammad Firdaus Kassim work experience
A career timeline built from the work history available for this profile.
Associate Engineer
Current- Provide continuous operational support and maintenance for the Cyber Security service in a 24/7 operations environment.- Ensure all incidents are properly tracked, escalated, and resolved in a timely manner.- Implement configuration changes and fulfil client requests.- Manage and maintain security policies for the service.- Perform device tuning and apply patches as needed.- Assist with troubleshooting as required.- Monitor infrastructure health and ensure service availability.- Resolve incident tickets within the agreed Service Level Agreement (SLA).- Collaborate with the operations lead/manager to ensure task completion.- Maintain and update operational documentation to reflect the latest changes.
Sep 2021 - Present
Customer Technical Support
- Installed, diagnosed, and repaired hardware and software toensure optimal performance and reliability across all systems.- Conducted efficient and accurate troubleshooting, minimizingdowntime and ensuring seamless user experiences.- Manually installed software applications on desktops and laptops,ensuring compliance with organizational standards.
Apr 2019 - May 2019
Software Engineer
- Constructed a comprehensive test plan and conducted thorough User Acceptance- Testing (UAT) for the website, ensuring all features met user requirements and business goals.- Provided meticulous testing for the website, identifying issues and bottlenecks early to enhance performance and user experience.- Collaborated closely with the project manager and lead developer to address critical issues, ensuring timely resolution and project success.
Sep 2018 - Feb 2019
Team & coworkers
Colleagues at Ensign InfoSecurity
Other employees you can reach at ensigninfosecurity.com. View company contacts for 822 employees →
GS
Gurrsimrath Singh
Colleague at Ensign InfosecurityShah Alam, Selangor, Malaysia
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JK
Jonathan Khoo
Colleague at Ensign InfosecuritySingapore
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KL
Kah Lok Kee
Colleague at Ensign InfosecuritySingapore
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VR
Vinaas Raj Vincent Paul
Colleague at Ensign InfosecurityIpoh, Perak, Malaysia
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KL
Keng Lian Teh
Colleague at Ensign InfosecurityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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YC
Yee Chen
Colleague at Ensign InfosecurityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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DT
Djinn Tallada
Colleague at Ensign InfosecuritySingapore
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RR
Roshini R.
Colleague at Ensign InfosecuritySingapore
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DE
Dave Er
Colleague at Ensign InfosecuritySingapore
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KP
Kelvin P.
Colleague at Ensign InfosecuritySingapore
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Gurrsimrath Singh
Colleague at Ensign InfosecurityShah Alam, Selangor, Malaysia
View →
JK
Jonathan Khoo
Colleague at Ensign InfosecuritySingapore
View →
KL
Kah Lok Kee
Colleague at Ensign InfosecuritySingapore
View →
VR
Vinaas Raj Vincent Paul
Colleague at Ensign InfosecurityIpoh, Perak, Malaysia
View →
KL
Keng Lian Teh
Colleague at Ensign InfosecurityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
YC
Yee Chen
Colleague at Ensign InfosecurityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
DT
Djinn Tallada
Colleague at Ensign InfosecuritySingapore
View →
RR
Roshini R.
Colleague at Ensign InfosecuritySingapore
View →
DE
Dave Er
Colleague at Ensign InfosecuritySingapore
View →
KP
Kelvin P.
Colleague at Ensign InfosecuritySingapore
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2 education records
Muhammad Firdaus Kassim education
Information Technology, 3.1/4.0
Higher Nitec, Electrical And Electronics Engineering
FAQ
Frequently asked questions about Muhammad Firdaus Kassim
Quick answers generated from the profile data available on this page.
What company does Muhammad Firdaus Kassim work for?
Muhammad Firdaus Kassim works for Ensign InfoSecurity.
What is Muhammad Firdaus Kassim's role at Ensign InfoSecurity?
Muhammad Firdaus Kassim is listed as Operations Team Lead at Ensign InfoSecurity.
Where is Muhammad Firdaus Kassim based?
Muhammad Firdaus Kassim is based in Singapore while working with Ensign InfoSecurity.
What companies has Muhammad Firdaus Kassim worked for?
Muhammad Firdaus Kassim has worked for Ensign Infosecurity, Synergy Interactive, and Ncs Group.
Who are Muhammad Firdaus Kassim's colleagues at Ensign InfoSecurity?
Muhammad Firdaus Kassim's colleagues at Ensign InfoSecurity include Gurrsimrath Singh, Jonathan Khoo, Kah Lok Kee, Vinaas Raj Vincent Paul, and Keng Lian Teh.
How can I contact Muhammad Firdaus Kassim?
You can use AeroLeads to view verified contact signals for Muhammad Firdaus Kassim at Ensign InfoSecurity, including work email, phone, and LinkedIn data when available.
What schools did Muhammad Firdaus Kassim attend?
Muhammad Firdaus Kassim holds Information Technology, 3.1/4.0 from Republic Polytechnic.
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