Firdha Lestari Email & Phone Number

Indonesia

-Ensuring all operational activity runs according to rules;-Ensuring all operational's needs fulfilled; -Assisting Store Manager to reach excellent store's revenue through service excellence;-Ensuring all staffs work based on core value and Sociolla's DNA to grow customer satisfaction and make a great experience;-Maintain a good relationship with stakeholders;-Organize and analyze employee's performance appraisal;-Do business sales analysis, stock performance analysis, and merchandising.

Jakarta Raya, Indonesia

Supporting Non-Medical Service Management Division on developing and implementing new system for operational use at Erha Clinic’s branch.

Jakarta Raya, Indonesia

-Assisting Branch Clinic Manager to generate the business result (clinic’s revenue) through service and operation excellence; -Ensuring that all operational’s needs are fulfilled; -Managing a good relationship with stake holders(customer, doctor, staff, and government); -Ensuring the entire operational clinic runs according to SOP which help to grow customer satisfaction;-Helping all staff's needs including employee administration, ex: for resigning, employee leave, extended contract, etc;-Organize and analyze employee's performance appraisal.