Firdous Shaikh Email and Phone Number
Firdous Shaikh work email
- Valid
Firdous Shaikh personal email
● 11 Years of IT experience in ServiceNow and across all stages of ITSM, ITOM, ITBM, ITAM, CMDB, CSM ,Event Management, ACC, HRSD, Discovery, Software Design, Development, Analysis, Scoped Application, Web Services Integration(REST, SOAP),Testing and Implementation, Cloud Management● End to End Development and Customization of Discovery CMDB, Service Watch, Software Asset Management, Service Catalogs and Scoped /Custom Applications.● A ServiceNow Technology Analyst with experience on implementing end-to-end ITSM modules like, Incident Management, Problem, Change, Release and Knowledge.● Gathering requirements and converting BRD’s into technical requirements. Created design patterns & implementation plans for ServiceNow enhancements like BPC.● Design and engineer solutions leveraging all appropriate components offered by Service-Now to answer the needs for business workflows, ticketing or other ITSM requirements.● Developing JavaScript and configuring workflows to implement additional features, customizations and enable the process flow.● Configuring and Deployment of Project Portfolio Management suite like adding up of new projects, deriving the reports for the management purpose to show case of the updates on projects from time to time.● Administering the resources in PPM for the Performance Analytics etc.● Post roll out production support. Experience of handling Bug Fixes and Enhancement requests● Experience in configuring the Incident Management, Problem Management, Change Management, Asset Management, Service Request Management applications, Service Portal.● Configuration of MID Servers using Power Shell with installation and supporting Windows operating system.● Experience interfacing with stakeholders, system analysts, senior management with excellent communication and interpersonal skills.
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Cmdb Servicenow ManagerHarvard Medical SchoolWestborough, Ma, Us -
Cmdb Servicenow ManagerHarvard Medical School Nov 2022 - PresentBoston, Ma, Us -
Senior Servicenow DeveloperVanguard Mar 2022 - Oct 2022Valley Forge, Pa, Us -
Senior Servicenow DeveloperLarsen & Toubro Infotech Ltd (Lti) Jun 2019 - Dec 2020Mumbai, Maharashtra, In -
Sr. Software EngineerInfobeans Dec 2018 - Jun 2019Danville, California, Us -
Implementation SpecialistNuvolo Nov 2017 - Dec 2018Wellesley , Massachusetts, Us -
Senior System Engineer...Servicenow DeveloperCognizant May 2014 - Nov 2017Teaneck, New Jersey, Us -
Servicenow DeveloperCognizant May 2014 - Nov 2017Teaneck, New Jersey, Us
Firdous Shaikh Skills
Firdous Shaikh Education Details
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Fitchburg State UniversityComputer Science In Data Science -
Lovely Professional UniversityElectronics And Communications Engineering -
Sunshine Public SchoolPcm
Frequently Asked Questions about Firdous Shaikh
What company does Firdous Shaikh work for?
Firdous Shaikh works for Harvard Medical School
What is Firdous Shaikh's role at the current company?
Firdous Shaikh's current role is CMDB Servicenow Manager.
What is Firdous Shaikh's email address?
Firdous Shaikh's email address is fi****@****ech.com
What schools did Firdous Shaikh attend?
Firdous Shaikh attended Fitchburg State University, Lovely Professional University, Sunshine Public School.
What skills is Firdous Shaikh known for?
Firdous Shaikh has skills like Javascript, Sql, Itil, Servicenow, Requirements Analysis, Html, Java, It Service Management, Xml, Software Development Life Cycle, C, Web Services.
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