About 8+ years of IT experience as Business System Analyst/Product Manager with experience in business analysis and designing within Automobile, Digital Marketing and Healthcare Domain.Experienced with Marketing Automation tool IBM Marketing Cloud and PardotExperienced in creating reports, creating chatter announcements, data validation using Salesforce .comFamiliar working with business intelligence tools like SAS enterprise miner, Tableau and Microsoft Excel for Data Visualization.Strong understanding on Software Development Life Cycle methodologies (phases and gates) like Agile and Waterfall models.Highly motivated to make a difference and create an impact with my performance.Excellent verbal/written communication skills and strong analytical abilities and can perform well both independently and as a team player.
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Lead Technical Business AnalystAdpDetroit, Mi, Us -
Delivery ManagerGeneral Motors Oct 2023 - PresentDetroit, Michigan, Us -
Technical Program Manager | Data ProductsFord Motor Company Sep 2021 - Jul 2023Dearborn, Michigan, UsDelivery lead responsible for all planning and architectural details, development and implementation of several data products.Vehicle Data As Built | Usage Based Insurance | Window Stickers -
Technical Program Manager | Data ProductsFord Motor Company Aug 2020 - Sep 2021Dearborn, Michigan, UsTechnical Program Manager responsible for overseeing multiple data products and mobile apps and responsible for managing all aspects of planning and implementation.Spark Cognition | Climacell | Ford Media Analytics -
Technical Product ManagerFord Motor Company Mar 2019 - Aug 2020Dearborn, Michigan, UsBuild an E-Commerce site for B2B customers. Where a customer can login and subscribe to data services products clubbed under broader categories. Content will be updated periodically (daily, weekly, monthly, quarterly) with a single point of support mechanism throughout the web application. -
Technical Product ManagerFord Motor Company Sep 2018 - Mar 2019Dearborn, Michigan, UsClimacell is an emerging global leader in hyper local weather data. It is on a mission to map all of the weather data in the world. They are building the ultimate weather engine by pioneering the use of new weather sensing technologies and combining them with the best existing sources of data.Ford has partnered with Climacell and doing the mutual exchange of data by providing the Ford vehicle data elements to them and we use their weather API’s in the Ford products. -
Product ManagerFord Motor Company Feb 2018 - Sep 2018Dearborn, Michigan, UsFord Media Analytics is a powerful solution that empowers Ford Motor Company's marketing teams to maximize the impact of their media campaigns, improve ROI, and drive business growth through data-driven decision-making. -
Senior Business Analyst | Multi-Mode Journey PlanningFord Motor Company Nov 2017 - Feb 2018Dearborn, Michigan, UsMMJP is your real-time urban travel companion. Navigate your city’s public transit system with accurate real-time predictions, simple trip planning, step-by-step navigation, service disruption notifications, and departure and stop reminders... all presented in a clear, bold interface. Public transport not cooperating? Easily request an Uber, reserve a Lyft. -
Senior Business AnalystProquest Jan 2017 - Oct 2017Ann Arbor, Mi, Us• Performed functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach. • Managed UAT with end users including coordination and user acceptance signoff.• Created, delivered and presented end-user training materials to users throughout the organization.• Understanding broader business drivers to map business needs to process & functional solution design. Leveraged business knowledge and expertise to drive business process improvements.• Created and generated reports using Tableau.• Proactively communicated and collaborated with customers to analyze information needs and functional requirements and delivering the following artifacts as needed: (i.e. functional requirements, process flows, user stories, use cases, screen and interface designs.) • Communicated and interacted professionally with a diverse group, peers, executives, managers, and subject matter experts. • Served as the conduit between the customer community (internal and external customers) and the software development team, Sales and Marketing teams through which requirements flow. • Testing form values and landing pages, querying the database, setting Alerts within IBM marketing Cloud.• Designed, developed and coordinated with development teams to achieve the project’s goal. Analyzed the client needs and provided time estimation with a good project plan.• Responsible for UAT from end to end processes.• Co-ordinated with the Team Lead for Budgeting and resource planning.• Wrote user stories for business requirements in JIRA to develop, and test to achieve the common goal of the project. -
Business AnalystModern Medical Foundation Oct 2013 - Dec 2014Worked on building an integrated web design solution to provide quality healthcare, optimized process flows, increased patient flows, exceptional, and consistent patient experience across all services for the purpose of tracking patients.
Firdous Shaikh Skills
Firdous Shaikh Education Details
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University Of Illinois SpringfieldMasters In Management Information Systems -
Savitribai Phule Pune UniversityInformation Technology -
Stanley GroupComputer Science
Frequently Asked Questions about Firdous Shaikh
What company does Firdous Shaikh work for?
Firdous Shaikh works for Adp
What is Firdous Shaikh's role at the current company?
Firdous Shaikh's current role is Lead Technical Business Analyst.
What schools did Firdous Shaikh attend?
Firdous Shaikh attended University Of Illinois Springfield, Savitribai Phule Pune University, Stanley Group.
What skills is Firdous Shaikh known for?
Firdous Shaikh has skills like Salesforce, Jira, Microsoft Suites, Software Development Life Cycle, Ibm Marketing Cloud, Clickability, Info Mrm, Microsoft Visio, Pl/sql, Sas E Miner, Project Management, Tableau.
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