Ground Crew
Most of my time is spent doing monitoring baggage taken, ensuring the timely delivery of baggage, answers incoming telephone calls from customers regarding their lost items, and make a report using microsoft office then send it to the manager. I have honed my ability to listen to customers and understand their needs, as well as communicate effectively with them to ensure their satisfaction. I have also demonstrated my ability to problem-solve and find solutions that meet both the customer’s needs and the company’s goals.