It Network Administrator
Current Responsible for the support and administration of IT infrastructure and IT support in the organization Secures Network by developing network access, monitoring, control, and evaluation; maintaining documentation Served as the Tier-2 point of contact for researching, diagnosing, documenting and resolving server, network, database and work station issues Configured, installed and maintained hardware/software equipment including routers, switches, and network appliances and upgraded operating systems of 300 workstations at 8 locations Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration. Prepares users by designing and conducting training programs; providing references and support. Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements Coordinate with product developers, software designers, testing and consultants to ensure completion of project requirements in a timely manner Meets financial requirements by submitting information for budgets; monitoring expenses. Maintain network servers such as file servers, VPN gateways, intrusion detection systems, CCTV Systems, Wireless networks, Telephony, Access Control Systems, software deployment, security updates and patches. Assign configuration of authentication and authorization of directory services Explained troubleshooting procedures in a clear and understandable manner to help users fix minor to moderate IT issues. Responsible for auditing the complete IT network each month and presenting and reports on issues to management. Worked with other departmental managers to make the company’s IT department more efficient.