Handling petty cash and cheque voucher. Cheque / Cash deposits in banks and taking monthly bank statements. Keeping a record of Social Insurance of all Omani employees and expatriates medical records. Maintaining the attendance register and Prepair monthly salary along with over time and sales commission. Sending consolidated salary statement to bank for salary process.Preparing employees leave statement and Submitting the same for approval from management and finance. Arranging for air ticket, and pickup and drop of employee to airport.Keep up-to-date record of all employees annual leave and Gratuity.Set up new customers data in system.Respond to customers inquiries about invoices and preparing of reconcile customer statement and correct discrepancies as necessary after consultation with sales team.Follow for unpaid invoice’s which are overdue and reflecting as bad debt in GL.Interacting with PRO for Insurance renewal of all company cars and fitness check with Royal Police of Oman. Interacting with PRO for Issue of new Visa / Cancellation of visa, and Renewal of labour cards.

Employ strategic plans in day to day entire Office routine, Managing Stationary, Office Automation, Asset Management, Negotiations with vendors, managing facilities provided for running of Office, Housekeeping, Security, Reception / Front Desk , Pantry & Catering Services, Maintenance, Landscaping, Annual maintenance contracts, Liaison with Govt. and other Officials. Maintaining and filing all documents and correspondence. Maintaining complete discipline in the office. Monitoring Safety and Hygiene where ever required. Preparing and monitoring Service Level Agreements, managing Annual Maintenance Contracts pertaining to upkeep of office facilities, equipment and ensuring compliance with the terms of the contracts. Identifying suitable commercial properties, negotiating best rates, terms and conditions. Developing and maintaining team of lawyers for verification of property, drafting of lease deed and registration. Co-ordinating for processing & execution of lease deeds.

Handling hard core collection team and telecalling team members for Athithya Associates (Collection agent for Barclay Bank Ltd) Personal and Business Loan profiles. Personal loan overdue of 60-90, 90-120 days and Business loan overdue 0-30, 60-90 and 90-120 days respectively. Allocation of cases to collection executives and tele calling team. Keeping a record of daily collection of cash and cheques. Prepare the Collections plans and delegate the targets. Monitoring month collection MTD v/s LTD and submission of collection reports to respective collection heads. Monitor cash & cheque collection and deposit of same on day to day bases. Update collection report to agency head and Bank collection manager on weekly and monthly bases.

Handling corporate customers with continus and uninterrupted supply of Land line and DSL servise,Makeing sure of promt supply of Telephone bills, Sending soft copy to there respective admin heads for promt and quick payment.Resolveing billing issues if any with billing team and takeing aprpopriate measure to insure customer is retained.interacting with sales team,technical team, retention team,customer support team in givening proment service to customer.Collecting payments and giveing proper breakup of payment for each line to insure non disconnection due to non payment.

Handling collection team of about 15 executives and 4 telecalling officers for Tata Teleservices mobilelity,Landline and Internet services.Keeping a record of daily collection of cash and cheuqes.Co ordinating with back office team for proper updation of payment to the respective accounts. Collection of disconneted equipments and maintain a record on monthly,quaterly and Annunal report.