Firoz Khan Email and Phone Number
Dynamic professional with over 10 years of experience in sales, marketing, debt collection, and customer service across automotive, and events. Known for exceeding sales targets by 20% and cutting costs by 10%, I leverage innovative strategies and AI tools to drive growth. My leadership in diverse roles has fostered collaboration and efficiency, ensuring outstanding service delivery in Event's organizing.Passionate about enhancing brand loyalty and staying ahead of industry trends, I’m dedicated to making a significant impact in every endeavor. Let’s connect!
Fintrestle Uae
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Senior CollectorFintrestle Uae Oct 2024 - PresentUnited Arab Emirates -
Collection & Recovery ExecutiveTahseel - Hadaf Al Khaleej Debt Collection Nov 2022 - Apr 2024Dubai, United Arab EmiratesReview and analyze write-off accounts, assessing the customer’s payment history, outstanding balances in systemFind relevant factors to determine the most effective collection strategies as per the bank portfolioTracing and Skip tracing the customers using various tools and available options as per the rules and regulationsCommunicate to the defaulters and discuss about the consequences for defaults and introduce payment optionsApproach customers with compassion can help in establishing trust and finding mutually beneficial solutions as a consultantInvestigations into customers' financial status, which may involve analyzing income, expenses, Assess their ability to repay and determine appropriate collection strategies and raising the suitable settlement plan andNegotiation with skills to work with customers in finding payment options and developing suitable repayment arrangements Educating customers on financial obligations fosters proactive repaymentEstablishing repayment plans and closely monitoring customers' adherence to the agreed-upon termsTracking payment progress, following up on missed payments, and taking appropriate actions to ensure complianceForward the execution cases to the legal departments and help to the banks for debt recovery proceedingsExcellent in B2B strategy -
Administrative AssistantDp World Dec 2019 - Feb 2022Dubai, United Arab EmiratesProvides administrative support to ensure the office functions smoothly and efficiently.Coordinate with the technical team to assess labor requirements and manage schedules for employees as per demands.Exhibit courteous and professional communication through emails and phone calls.Ensure the timely and clear dissemination of information to all relevant parties.Plan and conduct safety awareness programs for all employees and ensure attendance at mandatory classes.Coordinate with the transportation coordinator to manage fleet utilization effectively.Prepare a monthly report on fleet usage and present the findings to management.Prepare a monthly attendance report for employees and hand it over to payroll.Monitor and track driver's license renewals for all drivers in the organization and promptly update the system.Collaborate with other team members to achieve common goals. Assist in various tasks and projects as needed. -
Strategic Planning InternIndus Motors Co. (P) Ltd May 2018 - Oct 2020Thiruvananthapuram Area, IndiaLead, motivate, and mentor the sales team to achieve individual and collective sales targets.Conduct regular team meetings to communicate goals, strategies, and performance expectations.Provide training and development opportunities to enhance the team's skills and knowledge.Ensure that the sales team delivers outstanding customer service to all showroom visitors and also in field.Handle customer complaints or concerns, resolving issues in a professional and timely manner.Foster a customer-centric environment that promotes customer loyalty and satisfaction.Monitor sales metrics and performance indicators to assess team progress towards targets.Develop and implement strategies to boost sales and meet or exceed sales goals.Analyze sales data and trends to identify areas for improvement and take appropriate action.Ensure adherence to company code of conduct & implement and maintain standards for professionalism, ethics, and compliance.Foster a collaborative and supportive team culture that encourages teamwork and cooperation.Coordinate with other departments to streamline processes and enhance efficiency.High-performing, results-driven achiever: 20% sales over target, 10% expense reduction through cost-cutting. -
Event OrganizerEvoke Advertising & Events Oct 2014 - May 2017Kerala, IndiaBuilding a strong customer database is essential for effective lead management and maintaining long-term relationships with clients.Effectively engage with leads and prospects, converting them into business opportunities to meet personal sales targets.Engaging with leads in a proactive and persuasive manner is crucial for converting them into actual business opportunities. Meeting personal sales targets is a fundamental aspect of a sales-oriented role.Understanding clients' needs and preferences is key to delivering successful events. Tailoring event proposals to match their requirements showcases a personalized and attentive approach.Inspecting event spaces is essential to ensure that they meet clients' expectations.Handling crowd movements during events ensures smooth and safe operations.Synergistic collaboration with promotional teams for successful product launches in corporate events with effective outcomesElevate event experience through exceptional hospitality, leaving a lasting positive impression on clients and attendeesCompliance with laws, regulations, and safety measures is essential to avoid legal issues and ensure the safety of all participants.coordination and documentation for maintaining a seamless event management process and delivering high-quality service.Building strong relationships with vendors and negotiating contracts can lead to cost-effective solutions and better service for clients. -
Corporate Event PlannerApex Events Jun 2016 - Jan 2017Doha, Qatar -
Marketing InternHercules Automobiles,Maruti Suzuki Oct 2013 - Aug 2014IndiaShowcase dedication and drive for success by diligently achieving monthly unit sales targets set by managementChampion second-phase sales enhancement by effectively referring potential customers to the showroom manager.Excellent communication to gather leads through telephone inquiries and field visits, ensuring a consistent flow of potential buyers.Expertise guiding to customers need, assisting them to vehicle selection, test drives, customization options, financingStay up-to-date with manufacturer programs and offers, providing accurate information to customers, and instilling confidence in their decisions.Go above and beyond to build and maintain strong customer relationships, providing exceptional service that creates a bond of loyalty for a lifetime.Utilize CRM system efficiently to follow up with customers, ensuring their complete satisfaction and resolving any concerns promptly.Attend sales meetings and training sessions regularly to stay informed about product updates and sales techniques and othersDrive sales growth and enhance brand loyalty by actively participating in marketing and promotional events -
Ground Operations InternAir India Limited Mar 2012 - Sep 2013Thiruvananthapuram, Kerala, IndiaAssist passengers with self-check-in procedures, ensuring a smooth start to their travel experience.Address passenger inquiries related to flight journeys, airline services, and other travel-related matters, providing accurate assistance.Extend special care and attention to minor and disabled passengers, ensuring their safety and comfort throughout their journey.Verify travel documents and issue boarding passes efficiently, streamlining the boarding process.Offer clear explanations to passengers regarding luggage excess or restrictions, ensuring compliance with airline policies.Perform baggage weighing and handle excess weight charges professionally, maintaining a customer centric approach.Organize, coordinate the loading and unloading of cargo and luggage, ensuring the safe and efficient handling of belongings.Handle various scenarios with a high level of hospitality, resolving issues and conflicts in a calm and composed manner.Collaborate effectively with other team members, ensuring a cohesive and efficient operation on the ground.Maintain a strong focus on safety and security protocols, ensuring the well-being of all passengers and staff.
Firoz Khan Education Details
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Higher Secondary -
Cordova Higher SecondarySslc
Frequently Asked Questions about Firoz Khan
What company does Firoz Khan work for?
Firoz Khan works for Fintrestle Uae
What is Firoz Khan's role at the current company?
Firoz Khan's current role is Collection & Recovery Officer | Expert in Debt Recovery Strategies | UAE Banking sector |.
What schools did Firoz Khan attend?
Firoz Khan attended Sri Venkateswara University, St. Thomas Higher Secondary School, Cordova Higher Secondary.
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Firoz Khan
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FIROZ KHAN
Dubai, United Arab Emirates
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