- promoting and marketing the business- dealing with customer queries and complaints- providing advice about visas or passports- recruiting, training and supervising staff- managing budgets- maintaining statistical and financial records- planning- selling holidays and insurance- meeting profit or sales targets- preparing promotional materials and displays.

1. To provide support to the Chairman in overall strategic objectives.2. To provide administrative services including diary management, booking meetings, planningevents, organising travel and preparing travel itineraries, correspondence and prioritisingemails for the Chairman.3. To work closely with the Chairman and Senior Leadership Team through regularcorrespondence, arrange meetings and prepare briefing materials for the Chairman.4. To provide administrative support in the delivery of assignments and initiatives on behalf ofthe Chairman’s office as and when required5. To ensure all correspondence and relevant materials are produced in a timely and accuratemanner.6. To coordinate departmental reports and documentation for the Board of Trustees meetingsand other meetings with outside partners.7. To coordinate, attend and take minutes for the Chairman’s meetings and any other relevantmeetings.8. To conduct research/ analysis as directed by the Chairman.9. To produce reports for the Chairman as and when required.10. To follow up on action points from meetings on behalf of the Chairman.11. To provide administrative support to the Chairman in the follow up and completion ofdepartmental work plans.12. To provide administrative support to the Chairman in implementing organisational projectsand programmes.13. To provide administrative support to the Chairman in the leadership and management of theorganisation.14. To provide administrative services to field offices such as responding to queries, issuingmemos and following up on Chairman requests.

Understand requirements and details of each eventUnderstand clients' needs and wantsPlan and organize events with attention to financial and time constraintsBook venues and schedule speakersMeet with clients and coordinate with them regularlyLook for and compare different vendors (catering, decorators, musicians etc.)Negotiate with vendors to achieve the most favorable termsHire, train and oversee personnelEvaluate personnel and provide reportsManage all event operations (preparing venue, invitations, food, drinks etc.)Track the overall even expenses regularlyDo event budget planningStay within the budgetCarefully oversee event happeningsOffer solutions to resolve problems in a timely mannerEvaluate event’s success and submit reports

Perform financial analysis on prospects/clients and undertake credit underwriting and approval processSupport the sales unit by identifying cross-selling opportunitiesPrepare credit approval packages and renew existing credit accountsReview client credit proposals and coordinate document preparation and closingsCoordinate credit and loan portfolio administration support through the monitoring of past dues, document exceptions, collateral value monitoring, and covenant complianceResponsible for processing loan applications and ensuring that turnaround time requirements are metProvide support to the billing support representativesHelp avert payment defaults by monitoring existing credit portfolio to ensure quality creditAssist in improving loan processes and establishing best practices by identifying gaps for improvements in the company’s loan process

Oversee all front and back of the house restaurant operationsEnsure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionallyMaintain quality control for all food servedAnalyze staff evaluations and feedback to improve the customer’s experienceProject future needs for goods, kitchen supplies, and cleaning products; order accordinglyOversee health code compliance and sanitation standardsSeek ways to cut waste and decrease operational costsGenerate weekly, monthly, and annual reportsTrain new employees and provide ongoing training for all staff