Responsible for all operations that take place in preparation for, during, and after an Ample Hills event. This includes all traditionally catered events, inhouse entertainment events, and offsite brand appearances. Duties stretch from event planning and inventory management to process design and customer service. Frequently creating new ideas and revisions for the Events Team playbook while training junior staff in event processes and basic management. I hold a New York City Food Handlers License for this position.

Tutor Kaplan students in preparation for the SAT, ACT, and SHSAT tests. We focus on specific content-related methods as well as overarching test taking strategies in order to give our students the best tools possible in their academic endeavors. Requires considerable classroom management skills and comprehensive knowledge of test subjects.

Supported all technology needs of 30+ clinicians and administrators to overcome the challenges of delivering child psychotherapy services to clients in remote settings amidst COVID-19 pandemic. Oversaw all technological needs of the agency and provided full suite of supportive services, including software upgrades, project consultation, hardware repair, and staff education.Responsible for administration of electronic medical record system, especially report generation, troubleshooting, and staff training.Managed full program overhaul based upon guidelines from Pennsylvania's newly-implemented IBHS child services program.Spearheaded full suite of upgrades to Agency’s software and hardware, including transition to business-class WiFi and VoIP communications, staff email migration, and domain upgrades.

Responsible for all front-of-house operations including technology enhancements, day-to-day operations, POS terminal maintenance, staff management, inventory, and customer service.Special focus on changes made in response to COVID-19 safety needs and CDC guidelines for busy tourist season.

Coordinated greenfield rollout of point-of-sale software, hardware, and related services for 50+ clients. Created schedules and maintained accountability structure for all implementations. Tracked, communicated, and executed all client deliverables.Doubled my workload after one year by taking on the management and support of our new IT division. Included network management, PCI compliance, and A/V wiring project implementations.

Oversaw integration planning, dependency sessions, and project management for nation-wide, cross-functional teams of 20+ resources to develop client’s network and SaaS capabilities. Projects spanned multiple payment and procurement systems to develop a seamless end user experience for customers. Maintained standards of excellence for all implementation projects under my purview.Audited, improved, and redesigned current workflow structure to more accurately reflect company processes while enhancing employee productivity and transparency across departments.Led the authoring and roll-out of IT service manuals for more than 100+ employees during stand-up of company’s IT infrastructure services, resulting in the network implementation for all new clients. Developed use cases and conducted quality assurance testing in development/staging environments to ensure that processes were meeting client cyber security segmentation standards and capacity processing requirements. Reviewed the controls and data integrity of a third-party outsourcing operating model, the capability of owner responsibilities, and potential conflicts of interest for clients to enter new contracts with infrastructure vendors.

After one year, promoted to event management for this 65-acre active paleontological dig site in addition to maintaining STEAM Academy duties. Welcomed and developed the end-to end experience for 10,000+ annual guests. Coordinated all fossil park event operations including guest registration, volunteer training, and organization with vendors and community while consistently maintaining inter-collegiate relationships throughout Rowan University. Led the first team to gather feedback on site visits, which resulted in an improved ticketing and lottery system for events based on customer feedback to mitigate dissatisfaction.Created a business case for the sale of this $50M property for a profitable museum and visitor center on the university campus, including construction, academic exhibit planning, and event coordination for operations with resource providers.Restructured guest ticketing system, recruited corporate and philanthropic event sponsors, and created volunteer organizational framework to include tracking and incentives.Conducted volunteer training, certification for fossil identification, and relationship management with third-party vendors and community partners.

Coordinated three separate interdepartmental summer programs for Rowan University and united summer camp options for the University under the Fossil Park umbrella. Directed all camp operations. Oversaw all scheduling, rooming and supply logistics, collegiate-high school academic coordination, parent-camp customer service, and spearheaded University-wide event planning. Specially focused on managing relationships with program sponsors, college faculty, attending students & their families with the university at large.Introduced fresh program options with flexible attendance structure, and new subject offers. Leveraged research-based internships, leadership training, and standout programming to double enrollment for all programs two years in a row.

Took a managerial role early on to help maintain supervisory presence in the dining room for all shifts. Responsible for menu design, party plans, banquet coordination, and exceptional customer service.Controlled employee organization, shift schedule, payroll disbursement, fiscal management, and point-of-sales system programming for back of house. Maintained social media presence and menu distribution on multiple platforms.

Duties included table service, hosting, meal preparation, monetary transactions, culinary research, and continuous restaurant maintenance.

Sequenced, choreographed, and led practices across South Jersey and the greater Philadelphia area several times per week. Experienced in working with multiple levels of practitioner, both in specialized workshop settings and general classes. Trained in Vinyasa instruction with a strong Ashtanga lineage. Completed separate training in Hatha, Yin, and prenatal specialties. Certified by Dhyana Yoga Schools of Philadelphia. Fully insured and maintain Red Cross certifications for CPR, AED, and First Aid.

Worked on the "Whispering Woods" Contact-era site with significant First Nations/early colonial finds based outside a farmstead in Salem County, NJ.Unearthed, secured, and preserved cultural material estimated to be from various time periods, particularly pre-contact and colonial eras. I am experienced with all parts of Phase II archaeological excavation.Academic responsibilities at this site included historical & cultural research, site mapping, stratigraphy, and report writing. Performed minute-level excavation & digging, shovel test pits, laying lines, caring for artifacts, and wet/dry sieve work.