Fisher Ding Email & Phone Number

2018.1-Now EF Academic Partnership Account Manager Maintain the good relationship & cooperation with B2B clients like universities in Shanghai and try to increase the contract income（ the amount of contract in CAS，SCC，SSPU&STU increased by more than 8%） Work closely with academic team to run the semester teaching operation smoothly in different campuses meanwhile balance the workload of team members. Complete independently all admin work in order to support academic team and our campuses. Build the bridge between local campus faculties with our international academic team. Generate and supervise all online data to match our financial income from the projects 2016.5-2017.12 EF Teens School Senior Progress Manager Building the relationship with B2C clients with our center by customizing students personal study plan, tracking progress and giving feedback to them Work closely with academic team and implement the teaching map of EF learning system to demonstrate students accomplishment to clients Complete the sales targets every month and try to recommend other summer/winter plans for clients (83% completion rate in 12 months and the average completion rate is above 110%) Develop the training session for the new staff in product knowledge, system operation & clients relationship2008.8-2016.4 EF Adult & EF Kids School Progress Advisor Building the relationship with B2C clients with our center by customizing students personal study plan, tracking progress Complete the sales targets every month and try to recommend other summer/winter plans for clients (83% completion rate in 12 months and the average completion rate is above 120%) Recruiting, training and leading a team of 30 teachers assistants to support center teaching operation

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  上海对外经贸大学

  Business Administration And Management, General