It Principal Director, Contact Center Platform Architecture
Current
Jun 2022 - Present
AeroLeads people directory · profile
Colin F. Email & Phone Number
IT Principal Director, Contact Center Platform Architecture
at
Evernorth Health Services
1 work email found
@cigna.com
3 phones found area 860
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Principal Director, Contact Center Platform Architecture
Location
United States, United States, United States
Who is Colin F.? Overview
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Quick answer
Colin F. is listed as IT Principal Director, Contact Center Platform Architecture at Evernorth Health Services, based in United States, United States, United States. AeroLeads shows a work email signal at cigna.com, phone signal with area code 860, and a matched LinkedIn profile for Colin F..
Colin F. previously worked as Principal Technologist at Cigna and Infrastructure Engineer Manager at Cigna. Colin F. holds Machine Tool Technology/Machinist from New Hampshire Technical College At Nashua.
Company email context
Email format at Evernorth Health Services
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*@cigna.com
68% confidence
AeroLeads found 1 current-domain work email signal for Colin F.. Compare company email patterns before reaching out.
Profile bio
About Colin F.
Colin F. is a IT Principal Director, Contact Center Platform Architecture at Evernorth Health Services. He possess expertise in unified communications, contact centers, telecommunications, ip, vendor management and 31 more skills.
Listed skills include Unified Communications, Contact Centers, Telecommunications, Ip, and 32 others.
Current workplace
Colin F.'s current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Colin F. work experience
A career timeline built from the work history available for this profile.
Principal Technologist
Technology integration within the large, enterprise contact center space. Focus on call recording, screen capture, speech, desktop and behavioral analytics (Verint, Autonomy/Qfiniti, Nice, Calabrio, Zoom, any) in VoIP (h.323, SIP, etc.) or TDM environment. Holistic design specialist as it relates to the contact center and recording and analytics: signaling.
Oct 2013 - Jun 2022
Infrastructure Engineer Manager
Feb 2013 - Oct 2013
President
Back Acre Solutions, Llc
- President and Lead Consultant for Back Acre Solutions, LLC. Specializing in design and implementation of:
- Unified Communications
- Call and Screen Recording, Archiving & Retention
- Analytics (Speech, Desktop, Behavioral)
- Contact Center Reporting
Dec 2011 - Dec 2013
Voice Engineering Lead
Oct 2008 - Feb 2012
Client Service Manager
Sep 2006 - Nov 2007
Voice/Data Consultant
The Hartford Insurance Group
Design and Implement Avaya systems in a hosted IP gateway architecture.
Jul 2004 - Sep 2006
1 education record
Colin F. education
-
New Hampshire Technical College At Nashua
FAQ
Frequently asked questions about Colin F.
Quick answers generated from the profile data available on this page.
What company does Colin F. work for?
Colin F. works for Evernorth Health Services.
What is Colin F.'s role at Evernorth Health Services?
Colin F. is listed as IT Principal Director, Contact Center Platform Architecture at Evernorth Health Services.
What is Colin F.'s email address?
AeroLeads has found 1 work email signal at @cigna.com for Colin F. at Evernorth Health Services.
What is Colin F.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 860 for Colin F. at Evernorth Health Services.
Where is Colin F. based?
Colin F. is based in United States, United States, United States while working with Evernorth Health Services.
What companies has Colin F. worked for?
Colin F. has worked for Evernorth Health Services, Cigna, Back Acre Solutions, Llc, Aetna, and Avaya.
How can I contact Colin F.?
You can use AeroLeads to view verified contact signals for Colin F. at Evernorth Health Services, including work email, phone, and LinkedIn data when available.
What schools did Colin F. attend?
Colin F. holds Machine Tool Technology/Machinist from New Hampshire Technical College At Nashua.
What skills is Colin F. known for?
Colin F. is listed with skills including Unified Communications, Contact Centers, Telecommunications, Ip, Vendor Management, Call Centers, Avaya, and Voip.
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