Mark Fitzgerald

Mark Fitzgerald Email and Phone Number

Chief Operating Officer and VP Commerce and EOS Integrator @ POS Supply Solutions
Ipswich, MA, US
Mark Fitzgerald's Location
Ipswich, Massachusetts, United States, United States
Mark Fitzgerald's Contact Details
About Mark Fitzgerald

Digital commerce professional with 20+ years of results-proven expertise in large scale ecommerce sales and digital marketing operations and logisitics. Compelling public speaker and charismatic leader with a passion for data analytics that drive strategic decisions and catapult growth. Founder, COO, and CMO of Grapevinehill.com, the world's first $1MM+/month footwear power-seller on eBay. Pioneered the data-driven personalization model to develop $25MM+ online footwear business from the ground up. Trusted advisor to startups and Fortune 100 companies on digital commerce and omni-channel marketplaces, including Keurig, Johnson & Johnson, Glaxo Smith Kline, eBay, Overstock, Amazon, Walmart, and Shopping Channels. In demand implementer of big business solutions on SMB budgets.CURRENT ROLE• Chief Operating Officer / VP Commerce / EOS Integrator, POS Supply SolutionsAREAS OF EXPERTISE• Organizational Leadership • Financial Acumen, P&L Management • Cross-Functional Teams • Omni-Channel Sales • Ecommerce • Data and Web Analytics • Marketing Automation • Process Methodology • Project Management • Fulfillment, Logistics, Warehouse Operations • SaaS • Systems Integrations • Operational Excellence • Vendor Relations • Lead Generation • Conversion Rate Growth • Mergers & Acquisitions • Startups • Critical Thinking • User Experience (UX) • Continuous Improvement ‣ Software/Technical: • Microsoft Office Suite • Google Suite for Business • NetSuite • SAP Hybris • Magento • Shopify • Big Commerce • Ship Station • ShipperHQ • Channel Advisor • FedEx/UPS Ship Integration • Adobe Cloud • Klaviyo • Mail Chimp • ZoomEDUCATION• Bachelor of Arts (BA) in Business Administration and EconomicsCERTIFICATIONS• Cornell University Online Marketing• Google GA4 Analytics / PPC• Hubspot Online Marketing• Cable & Wireless Internet Data and Networking• Microsoft Excel Expert LevelConnect through LinkedIn or via Email to iftheshoefitz@gmail.com

Mark Fitzgerald's Current Company Details
POS Supply Solutions

Pos Supply Solutions

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Chief Operating Officer and VP Commerce and EOS Integrator
Ipswich, MA, US
Website:
possupply.com
Employees:
30
Mark Fitzgerald Work Experience Details
  • Pos Supply Solutions
    Chief Operating Officer And Vp Commerce And Eos Integrator
    Pos Supply Solutions
    Ipswich, Ma, Us
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  • Pos Supply Solutions
    Chief Operating Officer / Vp Commerce / Eos Integrator
    Pos Supply Solutions Aug 2016 - Present
    Middleton, Ma, Us
    • Oversee continuous process improvement initiatives that optimize efficiencies, promote company-wide scalability, and ensure profitability.• Leverage EBITDA performance, accounting metrics, and performance data in guiding strategic decisions and communication of short and long term growth.• Recruit, train, and mentor high-performance, customer-driven employees and cross-functional teams that achieve measurable revenue growth.• 400%+ revenue growth and 1,300% net profit growth over the most recent 5 years.• Achieved industry best 4.9 out of 5.0 online customer ratings.• Launched innovative process automations in A/P, A/R, order management, and email marketing that reduced human error and eliminated need for headcount increases.• Leveraged vendor relationships to negotiate reductions in cost of goods (COGs).Direct Reports: Director/VP of Marketing, Director Customer Service, Director of IT, Directors of US East and US West Operations, Warehouse & Logistics Ops Manager
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  • Sap Hybris
    Service Delivery Executive - Us East
    Sap Hybris Dec 2014 - Aug 2016
    Munich, Bavaria, De
    • Successfully guided prominent Fortune 100 companies to achieve ecommerce optimization and revenue goals and provided mission critical resources.• Wrote contracts, proposals, and SoWs that guided resource and budget management.• Ideated, developed, and launched the “Headless Commerce” concept for Johnson & Johnson for utilizing a single ecommerce platform to serve multiple branded business units saving $2MM+ on project costs.• Defined and implemented complex asynchronous pricing models for AmeriSource Bergen that update 2-3X/day across all customers and MMs of SKUs/line items.• Conceptualized, developed, and launched the roll out of Keurig Coffee websites that won industry awards for “best in class” user experiences.• Created and led the implementation of a fully integrated stock management system, including multiple warehouses and real time store inventories for David Yurman.• Led the GlaxoSmithKline creation of online portals capable of streamlining global regulatory compliance for sales and distribution of pharmaceuticals.Direct Reports: 90+ Functional/Technical Consultants and Project ManagersSpecialties: software service delivery, practice management, commerce, content management, digital strategy, leadership, team building, omni-channel operations, agile project management, pre-and-post sales engineering, B2B and B2C implementations, data management, marketing automation, complex issues management, SAP Hybris, CEC, C4C.
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  • Ecomm Advisor
    E-Commerce Practice Director / Brand Strategist / Founder
    Ecomm Advisor Sep 2008 - Dec 2014
    • Contracted and coordinated a best-in-class team of partners and technical implementers across multiple ecommerce operations and development functions.• Aggressively prospected and closed consulting engagement contracts.• Provided directional leadership to ensure successful ecommerce development project outcomes, timelines, and cost controls.• Served as interim CEO for prominent online shoe retailer/wholesaler to guide team development, lead operational excellence, optimize purchasing, and roll out of a definitive marketing strategy that achieved and grew sustainable profitability.• Launched an industry-leading multi-channel ecommerce sales model for a 34-year old landscaping supply company that generates $MM wholesale/retail revenue.• Led a comprehensive rebranding campaign for a major distributor and manufacturer of lab furniture that opened up a new market segment, generated $MM in additional revenue, and mitigated the fluctuations of the direct sales contracts. • Sought-after ecommerce thought-leader and public speaker for in-demand expertise on market trends and operational best-practices at major industry conferences. • Trusted advisor to executive team at Zappos.com in defining best practices and strategies for optimizing inventory turns and margins in off-price market segment and mitigating risks of free return model.
  • Grapevinehill.Com
    Co-Ceo / Coo / Managing Partner / Founder
    Grapevinehill.Com Jan 2002 - Aug 2008
    Leadership and Entrepreneurial Expertise:• Recruited, trained, managed, and mentored 25+ employees across Sales & Service Marketing, IT, and Operations .• Navigated operations to scale rapidly and deploy resources for maximum ROI.• Mentored cross-functional teams that delivered end-to-end excellence.• Created an impenetrable multi-channel presence for market penetration and growth.• Catapulted business from ground zero to $25M+ in profitable revenue in <5 years.• Improved inventory and order management systems and processes that cut error rates 0.1% and produced 5.0 star ratings worldwide on multiple platforms.• Generated 100% average positive feedback rating on 1M+ eBay transactions.• Achieved #1 footwear retailer status on eBay, Amazon, and Overstock.• Recognized Google subject matter expert (SME) and trusted advisor to leadership teams at eBay Stores, Amazon 3rd Party Marketplace, Overstock.com Auctions, and Google Shopping on 3rd party seller platform development and best practices.• Recognized as MCM-ACCM Multi-Channel Merchant of the Year.• Negotiated exit in 2008
  • Guerrilla Mobile Billboards
    Owner / General Manager
    Guerrilla Mobile Billboards Jan 2001 - Dec 2002
    Topsfield, Ma, Us
    Sold and produced mobile billboard advertising for clients including Dodge, Mikasa, Harvard Pilgrim Healthcare, Weetabix, Merck - and campaigns for dozens of trade shows & political events.
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  • Copyright Clearance Center/Rightslink
    Qa Software Engineer
    Copyright Clearance Center/Rightslink 2000 - 2002
    Java Component Testing, WebLogic Analysis and Testing, Load & Performance Testing, Data Analysis, User Interface Design & Testing, Automated Test Programming, Automated Test Suite Design & Management
  • Ucopian Networks
    Sales And Technical Consulting
    Ucopian Networks Jan 1992 - Jul 2001
    Owner/Operator of Web Hosting and Web Design Business.
  • Thomson Financial Management
    Qa Manager
    Thomson Financial Management 1995 - 1998
    Evaluated and selected QA Automation Tools. Created and managed a comprehensive library of software test scripts to certify a suite of portfolio management and trade order management software packages. Conducted performance and load testing of software for global financial management companies. Conducted pre- and post- sales technical sales assistance. Wrote customized test scripts for clients to assure specific ops and tech functions maintained integrity with each release. Software Release and media management. Progressed from Sr Analyst to Lead to Manager. Managed and mentored team of QA Engineers.
  • First Data Corporation
    Sr. Systems Analyst
    First Data Corporation 1992 - 1995
    Brookfield, Wisc., Us
    Developed detailed business requirements and systems design specifications in order to achieve system upgrade and integration objectives for a variety of clients. Relied upon as a "Data Expert" and Conversion Specialist - and awarded the FDC / TSSG Presidential Award for my role in the Smith Barney T/A conversion.
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Mark Fitzgerald Skills

E Commerce Start Ups Email Marketing Online Marketing Seo Marketing Strategy Strategy Web Analytics Management Online Advertising Business Development Sales Leadership Saas Salesforce.com Marketing Ppc Social Media Marketing Multi Channel Marketing Public Speaking Google Analytics Sales Management Entrepreneurship Analytics Business Strategy Sem Mobile Devices B2b Web Design Product Marketing Web Development Supply Chain Management Advertising Online Branding E Business Cross Functional Team Leadership Integrated Marketing Purchasing Business Operations Management Online Sales Product Launch Ebay Strategy And Sales Data Analysis Operations Management Data Integration Customer Success Website Administration Technical Management Press Releases Amazon Web Services

Mark Fitzgerald Education Details

  • Gordon College
    Gordon College
    Economics

Frequently Asked Questions about Mark Fitzgerald

What company does Mark Fitzgerald work for?

Mark Fitzgerald works for Pos Supply Solutions

What is Mark Fitzgerald's role at the current company?

Mark Fitzgerald's current role is Chief Operating Officer and VP Commerce and EOS Integrator.

What is Mark Fitzgerald's email address?

Mark Fitzgerald's email address is ma****@****sor.com

What is Mark Fitzgerald's direct phone number?

Mark Fitzgerald's direct phone number is +197847*****

What schools did Mark Fitzgerald attend?

Mark Fitzgerald attended Gordon College.

What are some of Mark Fitzgerald's interests?

Mark Fitzgerald has interest in Cooking, Electronics, Investing, Economic Empowerment, Education, Home Improvement, Reading, Crafts, Science And Technology, Gourmet Cooking.

What skills is Mark Fitzgerald known for?

Mark Fitzgerald has skills like E Commerce, Start Ups, Email Marketing, Online Marketing, Seo, Marketing Strategy, Strategy, Web Analytics, Management, Online Advertising, Business Development, Sales.

Who are Mark Fitzgerald's colleagues?

Mark Fitzgerald's colleagues are Kristen (Kriss) Scourtas, Stacey Hart, Daniel Randolph, Jodi Smith, Michel Youporn, Danette Wipfli, Chris Ruback.

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