Tom Fitzpatrick Email & Phone Number

Chicago, IL, US

Technical sabbatical to refresh my skills as a Software Engineer prior to switching from Technical Product Management to full time Software Engineering.

Charlotte, North Carolina, US

• Formerly Payveris. Acquired Jan 2022.
• Sole product manager leading a multi-product personal financial management (PFM) and bill connection platform to help end users connect to billers, store eBill data, and make payments
• Designed, defined success metrics, and launched a new flagship Bill Pay web application for embedded integrations with online bank portals using SSO or iframe
• Organized REST API creation for B2B and channel partner integration
• Led sales and marketing team training sessions on web apps and developer facing API’s
• Regularly interviewed current and prospective customers to gather product feedback

Chicago, IL, US

• Led the overhaul of a new loan accounting platform that allows for payment and draw event tracking, corrections, and interest calculation replays
• Organized the migration of loans from the legacy accounting platforms
• Redesigned customer payment flows on mobile devices to help users better understand minimum and total due amounts over a selected time period
• Optimized user registration flows to allow for easier account creation
• Designed new products and features for a suite of customer facing and loan servicing applications

Chicago, IL, US

• Rolled out a new loan underwriting data platform that leverages AWS Lambdas to asynchronously pull open banking data from 20+ third party API’s
• Built a new reporting infrastructure using StatsD and Grafana to monitor KPIs for third party data connections
• Led major incident responses to identify short and long-term fixes that minimize customer impacts during system downtime
• Defined product roadmaps on cross-brand payment and underwriting decision platforms
• Developed a standard for data storage and retrieval across multiple B2B and consumer credit brands

Cincinnati, Ohio, US

• Contribute to the Product Team for a startup technology company that provides data transmission protocol utilizing ultrasonic inaudible technology to send data over audio.
• Performed market research and presented a plan for a product and sales entry into the mobile payments industry
• Created and monitored product usage and build metric reports to track product growth
• Designed and documented new features on LISNR’s web portal and SDK products
• Defined success metrics to monitor product usage and performance metrics

Cincinnati, Ohio, US

• Created product roadmaps and oversaw prioritization of work based on experiments to market fit
• Drafted client statements of work and acted as a key client point of contact

Cincinnati, Ohio, US

• Oversaw the design, development, and testing of Fifth Third’s new business-to-business web portal
• Functioned as the primary contact between the business line, operations, and engineering
• Managed risks and issues through project lifecycle
• Developed project schedules, work assignments, and target dates

Cincinnati, Ohio, US

• Designed and supervised the execution of new database processes and functionality supporting millions of credit and debit card transactions
• Evaluated results and improved the stability and efficiency of card transaction processing results

Cincinnati, Ohio, US

• Analyzed and organized a set of QA organizational best practices
• Led an offshore team and delivered evaluation and testing of new development solutions while ensuring that functionality satisfied specifications

Riverside, California, US