Responsible for the technology leadership within the Salesforce Innovation Group. Coach, mentored and directed consulting team delivering Salesforce solutions for our Education and Non Profit organizations. Developing and nurtured strategic alliances that add to our delivery capacity and facilitate our rapid growth. Responsible for our host of Salesforce AcceleratorsResponsible for our World Team staff ► Practice Management ► Business Development ► Strategic Partnerships ► Team Leadership

Head of digital transformation managing daily operations and leading international team of core technical talent, contractors and other on and off-shore resources. Formulate strategies to drive efficiency improvements and leverage Salesforce to provide 1000+ users the tools required to manage programs and awards across 100+ countries. ACCOMPLISHMENTS:Defined vision and strategy for rebuilding Salesforce platform while simultaneously deploying Amp Impact across 100+ countries; completing implementation in under one year. Implemented Agile development methods and Scrum principals, improving solution delivery and facilitating continuous improvement.► Strategy Development ► International Business ► Global Technology Implementation ► Process Improvement

Provided consulting services and served as informal CIO to small businesses. Supported business transformation and performance improvement through strategy, technology and business process optimization. Orchestrated implementation of technical solutions end-to-end from needs assessment through onsite integration. Technical solutions included Box, Qualtrics, Salesforce, Kennandy (RootStock), Shopify, Salsify and Squarespace. Spearheaded deployment of technical solutions that achieved operational improvements and led to 300% client revenue growth on average. ► Business Transformation ► Technology Roadmaps ► Business Development ► Software Selection

Oversaw practice operations with full P&L accountability. Coach, mentored and directed consulting team delivering Salesforce solutions to mid-market corporations. Developed and nurtured strategic alliances to facilitate growth. ► Practice Management ► Business Development ► Strategic Partnerships ► Team Leadership

Defined vision and developed plan to scale the data management startup. Drove client business transformation through innovative omni-channel asset management solutions while providing leadership to executive team. Devised strategic plan, launched new go-to-market strategy and secured high-profile partnerships, accelerating revenue growth 600%. Introduced new operating structure and business model instrumental to positioning company for continued long-term growth.► Growth Strategy ► Business Development ► Strategic Partnerships ► Team Leadership ► Budget Management

Developed the vision and strategic framework for a new data management solutions platform for company that later became the world’s largest GDSN data pool. Executed vision and positioned company as the premier partner for retail industry leaders, delivering double-digit, year-over-year revenue increases. ► Strategy Development ► Disruptive Technology ► Data Management Solutions ► Strategic Partnerships

Directed daily operations for the SaaS software provider while leading global business consulting team. Technical implementation lead presenting roadmaps and potential ROI to clients in Europe, Asia and North America. Designed and delivered a prepackaged Enterprise Solution Content Framework startup kit that led to annuity business representing millions in predictable income per client. ► Enterprise Technology Solutions ► Global Business ► Resource & Budget Optimization ► Process Improvement

Leverage management experience, hire and manage professional services delivery team, transform delivery group into highly profitable professional service groupACCOMPLISHMENTS:• Created bold strategies to drive project margin and accelerate quality of services business• Accountable for spearheading Project Management Office• Managed Profit & Loss• Evangelized practice’s value and services during prospective client meetings• Created career development paths for professionals• Recruited talented professionals with specific qualifications• Implemented project-based solutions accounting for $36 million in annual project revenue• Accelerated annual revenue - implemented project management best practices, resolved organizational problems with practice group and client relationships

Hired to implement a foundational document-management solution. ACCOMPLISHMENTS:• Quickly promoted to lead several business process reengineering efforts to improve global efficiencies, support regulatory requirements (i.e. Sarbanes Oxley), drive bottom-line savings for the organization• Created Documentum Program Group (hiring, training, ongoing development of Global Content Solutions team)• Responsible for 23 direct reports, including performance reviews, incentive planning and career development • Managed development/deployment of Documentum for core business areas in the US, EMEA and Asia Pacific, creating a global cohesive team capable of streamlining localized head count while delivering global applications• Designed and implemented engineering drawings process, a global-business process

Worked with clients to architect technology solutions for business problems. Focused on managing, developing and supporting e-business solutions.

Rapidly promoted through a series of progressively responsible positions.Benefited from a rigorous, methodology-driven environment, gaining experience in all aspects of IT operations, business consulting and software development.

Software Support Analyst