Fiyin Ibitoye Ll.B, B.L Email & Phone Number

Mississauga, Ontario, Canada

Ontario, Canada

• Engage customers in a needs-based conversation to understand their priorities and address everyday banking needs.• Follow through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, main-tain their privacy, and act in their best interest.• Identify and escalate suspicious patterns of activity related to money laundering while ensuring compliance with le-gal and regulatory requirements in order to protect the Bank’s assets.• Identifying activity that may expose the Bank to AML risks• Leverage on technology to deliver efficient mobile/online banking services and experience to customers.• Observing the independent AML testing.

Toronto, Ontario, Canada

• Handled inquiries and complaints relating to billing and payment/service requests. • Managed irate customers to repair trust and for problem resolution and design best-option solutions. • Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. • Resolved an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).• Responded to money laundering related queries identified problems and developed solutions in connection with anti-money laundering and compliance issues• Ensure proper investigation of suspicious transactions and money laundering alerts• In less than 4 weeks with the team, was transferred to join the escalation team and resolve customer issues related to potential fraudulent transactions and approvals.• Became the “go-to” person for on-the-job training of new reps and particularly challenging calls as one of the com-pany’s mentors.• Exceeded set target to reduce fraud by 20%

Nigeria

• Designed and deployed an online system to monitor and track the firm exposure to risk, financial and otherwise.• Revitalized and executed reporting system for executive management to support crucial decision-making process.• Ensured timely and effective investigation and resolution of compliance issues/concerns across firm while serving as an independent reviewer.• Conducted KYC on firm clients with a view to limit exposure and risk • Periodically reviewed the firm’s financial transactions as an independent reviewer to ensure compliance with local regulations and laws. • Maintain records of alerts investigation activity• Provide risk intelligence support on high-risk parties and industries and iteratively testing analytic methodologies against known and new threat activities.• Oversaw and streamlined wide range of compliance functions of non-client facing departments to keep up to date with current compliance trends.• Logged and examined conflict checks in an efficient and effective manner while ensuring preparation of superior-quality deliverables for clients.• Conducted analysis of legal documents, engagement letters, and other agreements

Nigeria

• Conducting Anti-Money Laundering assessment based on referrals from Business Areas and decide based on the unusual activity.• Ensure accurate case management and record keeping protocols are maintained with regards to regulatory filing requirements• Help with ad hoc projects assigned either as direct ownership or as part of team review• Preparation of client specific data required as part of Audit / Regulator review• Identify processes that can be improved within team• Assist internal departments with screening queries• Review potential issues raised through monitoring and general observations and where necessary escalate to Snr Management• Develop positive working relationships with other departments• Ensure adherence to the firms’ code of Business Conduct and Ethics.

Nigeria

Nigeria

Nigeria

Nigeria

Nigeria

Bachelor Of Laws (B.L), Law

Activities and Societies: Choir

Ll.B Law, Law

Activities and Societies: Law Students Choir