Fizza Sana Chaudhry Email & Phone Number

Redlands, Ca, Us

Senior Product Marketing Manager for ArcGIS Business Analyst, ArcGIS Community Analyst, and Esri Reports

Redlands, Ca, Us

• Freelanced as a Marketing Consultant with a focus on the collaboration of digital and creative design• Created marketing plans, custom logos, designs, business cards, presentations, infographics, posters, digital signage and web graphics for small businesses in Toronto and California• Formulated a creative brand strategy after identifying business issues and concerns resulting in the successful build of a creative website and a strong branded online presence• Increased clients’ customer engagement and revenue growth by $50K / annual by creating clear and informative marketing through the optimization of market trend research, promotions and competitive market research• Monitored clients’ social media, marketing campaigns and competitor research to increase customer signups by 38%

Brea, California, Us

Vancouver, British Columbia, Ca

• Coordinated the qualitative and quantitative migration analysis for 30+ customer migrations moving from legacy servers to ServiceNow• Developed business cases and cost-benefit reports for multiple project migrations

Vancouver, British Columbia, Ca

• Managed the P&L and funnel reporting for 6 SaaS (Software as a Service) products consisting of a $10.6M portfolio• Created monthly MoM / YoY KPI financial reports and discovered over $60K increased costs and double count errors• Executed the SharePoint 2010 to 2013 Product Migration Planning process• Acted as a liaison while collaborating with cross-functional teams (Finance, Sales, Product, Marketing) • Collaboratively created an automated Excel report that fixed a billing issue in which $70K of customer credits were avoided

Vancouver, British Columbia, Ca

• Responsible for flawlessly executing all Go-To-Market activities for G Suite and Microsoft Office 365 in a timely manner• Created an in-depth competitive intel / battlecard deck that allowed internal and external users to understand TELUS’ competitive advantage• Responsible of successfully leading the digital webpage, customer facing material (sell sheets, customer presentation) and internal material by working closely with cross-functional teams, stakeholders and agency partners ensuring that all internal and external material are aligned with a strong single point of message and the TELUS brand.

• Excelled in understanding clients’ interests, meeting their needs and influencing their decisions by using excellent verbal communication skills• Displayed attention to detail and quick-learning abilities by updating and managing client database records in a quick manner• Analyzed weekly and monthly sales results. Worked with a team to provide constant improvement and resolutions for multiple projects• Effective organization and multi-tasking skills recognized through managing client expectations and ensuring all activities will benefit the client’s performance• Provided a value-added service by creating a “Client Recognition” program with incentives through email marketing to develop lasting relationships

• Pro-actively created a marketing strategy for the company after business issues were discussed with the founder, which resulted in the successful build of professionally designed website• Displayed initiative and organizational skills by conducting assessments to identify each student’s educational needs in order to develop individualized instructional plans • Exhibited enthusiasm and strong interpersonal skills when sharing feedback with students and parents to ensure parents were informed of their progress and weaknesses

Stockholm, Stockholm County, Se

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

Toronto, Ontario, Ca

• Delivered exceptional service and assisted clients with advice for their day to day banking operations at a great comfort• Strong knowledge of client’s operational requirements by verifying that transactions complied with financial policies and procedures• Delivered the best sales solutions by providing friendly advice to a diverse clientele, promoting TD customer-oriented image• Educated customers on products/services and how to use TD’s banking services (i.e. digital banking, web mobile applications) to help save them time and money

Mississauga, On, Ca

• Willingness to succeed displayed by meeting weekly sales targets by making cold calls to multiple clients • Adaptability exhibited through quick adjustment of sales scripts in order to better target the needs and interests of specific individuals• Ensure all clients are receiving meaningful advice about financial/mortgage aid and buying/selling advice • Project management skills shown through the planning, advertising and organizing of events including conferences and seminars

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

Bentonville, Arkansas, Us

• Recognized as one of the top employees for influencing customers to apply for WalMart Rewards MasterCard• Always interacting with customers to provide great service• Hands-on experience in accepting payments from customers and give change and receipts• Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way• In-depth knowledge of handling returns and exchanges of goods.

• Non Profit High School Organization • Created new techniques for marketing products and improving sales• Responsible of organizing events• Ensuring other team members were aware of how to market to different consumers

Bachelor Of Commerce (Bcom), Marketing

Education record