Fizza Sana Chaudhry Email & Phone Number

Redlands, CA, US

Senior Product Marketing Manager for ArcGIS Business Analyst, ArcGIS Community Analyst, and Esri Reports

Redlands, CA, US

• Freelanced as a Marketing Consultant with a focus on the collaboration of digital and creative design
• Created marketing plans, custom logos, designs, business cards, presentations, infographics, posters, digital signage and web graphics for small businesses in Toronto and California
• Formulated a creative brand strategy after identifying business issues and concerns resulting in the successful build of a creative website and a strong branded online presence
• Increased clients’ customer engagement and revenue growth by $50K / annual by creating clear and informative marketing through the optimization of market trend research, promotions and competitive market research
• Monitored clients’ social media, marketing campaigns and competitor research to increase customer signups by 38%

Brea, California, US

Vancouver, British Columbia, CA

• Coordinated the qualitative and quantitative migration analysis for 30+ customer migrations moving from legacy servers to ServiceNow
• Developed business cases and cost-benefit reports for multiple project migrations

Vancouver, British Columbia, CA

• Managed the P&L and funnel reporting for 6 SaaS (Software as a Service) products consisting of a $10.6M portfolio
• Created monthly MoM / YoY KPI financial reports and discovered over $60K increased costs and double count errors
• Executed the SharePoint 2010 to 2013 Product Migration Planning process
• Acted as a liaison while collaborating with cross-functional teams (Finance, Sales, Product, Marketing)
• Collaboratively created an automated Excel report that fixed a billing issue in which $70K of customer credits were avoided

Vancouver, British Columbia, CA

• Responsible for flawlessly executing all Go-To-Market activities for G Suite and Microsoft Office 365 in a timely manner
• Created an in-depth competitive intel / battlecard deck that allowed internal and external users to understand TELUS’ competitive advantage
• Responsible of successfully leading the digital webpage, customer facing material (sell sheets, customer presentation) and internal material by working closely with cross-functional teams, stakeholders and agency.

• Excelled in understanding clients’ interests, meeting their needs and influencing their decisions by using excellent verbal communication skills
• Displayed attention to detail and quick-learning abilities by updating and managing client database records in a quick manner
• Analyzed weekly and monthly sales results. Worked with a team to provide constant improvement and resolutions for multiple projects
• Effective organization and multi-tasking skills recognized through managing client expectations and ensuring all activities will benefit the client’s performance
• Provided a value-added service by creating a “Client Recognition” program with incentives through email marketing to develop lasting relationships

• Pro-actively created a marketing strategy for the company after business issues were discussed with the founder, which resulted in the successful build of professionally designed website
• Displayed initiative and organizational skills by conducting assessments to identify each student’s educational needs in order to develop individualized instructional plans
• Exhibited enthusiasm and strong interpersonal skills when sharing feedback with students and parents to ensure parents were informed of their progress and weaknesses

Stockholm, Stockholm County, SE

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of.

Toronto, Ontario, CA

• Delivered exceptional service and assisted clients with advice for their day to day banking operations at a great comfort
• Strong knowledge of client’s operational requirements by verifying that transactions complied with financial policies and procedures
• Delivered the best sales solutions by providing friendly advice to a diverse clientele, promoting TD customer-oriented image
• Educated customers on products/services and how to use TD’s banking services (i.e. digital banking, web mobile applications) to help save them time and money

Mississauga, ON, CA

• Willingness to succeed displayed by meeting weekly sales targets by making cold calls to multiple clients
• Adaptability exhibited through quick adjustment of sales scripts in order to better target the needs and interests of specific individuals
• Ensure all clients are receiving meaningful advice about financial/mortgage aid and buying/selling advice
• Project management skills shown through the planning, advertising and organizing of events including conferences and seminars

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of.

Bentonville, Arkansas, US

• Recognized as one of the top employees for influencing customers to apply for WalMart Rewards MasterCard
• Always interacting with customers to provide great service
• Hands-on experience in accepting payments from customers and give change and receipts
• Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way
• In-depth knowledge of handling returns and exchanges of goods.

• Non Profit High School Organization
• Created new techniques for marketing products and improving sales
• Responsible of organizing events
• Ensuring other team members were aware of how to market to different consumers

Bachelor Of Commerce (Bcom), Marketing

Education record