François Jacquemart Email & Phone Number

Ville De Paris, Île-de-France, France

2 boutique hotels located in the Trocadero area in Paris:
- Hôtel Longchamp Elysées*** - 19 rooms - single, double/twin, triple and quads
- Hôtel Palais de Chaillot*** - 31 rooms - single, double/twin and double/twin superior rooms

Guest experience, product/service quality and team work oriented. Operations, sales, recruiting, training and.

Paris, France

• 6 months replacement of Front Office Manager before taking over general management of the
  two hotels at Les Palais du Trocadéro group
  
• Tools improvement: "0 paper" process, cash control process, construction of a follow-up table to improve communication of instructions between receptionnists and with General Manager
  
• Training and supervision of teams, customer reception, entry and control of bookings
  
• Accounts receivable follow-up

Paris, Pauillac

• Harvest – Seasonal job - Château Clerc Milon – Pauillac, August 2020
  
• Wine Set 2 Wine and spirits – Training at Oenovino – Paris, October 2020
  
• La Mère Michel Cheeseshop – Salesman – Levallois-Perret, October 2020 to October 2021
  
• Python and SQL – Online training on Codecademy – Paris, November 2021 to February 2022

Mexico, Costa Rica, Nicaragua, Peru, French Polynesia, New-Zealand

• (Interrupted by Covid-19)
  
  
• Compare trends and methods of independant hotels and hostels
  
• Lead interviews with 12 independent hotel General Managers and owners (Mexico, Nicaragua, Peru)
  
• Goal: Highlight sustainable hotels developments and create a conscious independant hoteliers network and talks

7 Rue De Navarin, 75009 Paris

• Business management and marketing
  
• Hospitality: Customers satisfaction and e-reputation follow up. Website redesign.
  
• Human resources: Housekeeping Team and Reception management, recruitment, Team
  training, process improvements, planning, payroll
  
• Conformity, Security, Hygiene and daily works follow up. Works and renovations.
  
• Accounting and operation management:
  - Follow-up of accounts receivable: weekly and monthly accounting, bank reconciliations,
  commission control, reporting, monitoring
  - EBITDA follow up, suppliers orders.

7 Rue De Navarin, 75009 Paris

Sales and Revenue strategy
- Revenue optimization through the Revenue Management levers and the definition of a coherent pricing strategy by market segment. Measures of initiated actions and performances follow-up (OCC, ADR, RevPar, RGI)
- Honotel Revenue Management methods development, Hotel reception team RM training, research and development of.

Frankfurt Am Main

Angers

Paris La Défense

Trade performances optimization (turnover and number of passengers)
- Real time management of trains loading
- Reporting, studies and market analysis
- Optimization and decision aid tools updates

Four Seasons Hotel, George V, Paris, France

Groom and Luggage handler

Boulogne-Billancourt, France

Website or participatory social network, Rent My Room is dedicated to the students.
Lodging, different services swaps, the web platform aims to help students get access to part time jobs, improve living conditions, and create a genuine neighborhood.

Bécon-les-Bruyères, France

Selling, stock management and accounting

Paris, France

- Accueil clients
- Encaissements
- Remboursements
- Détaxe
- Ouvertures de cartes Printemps
- Gestion des plaintes

Courbevoie

- Rayonnage
- Caisse