Francisco Cadena Email & Phone Number

Mexico City, Mexico

Provide support from the initial onboarding to ongoing adoption, assisting customers throughout their lifecycle, helping them unlock the most value from our products and services, understanding their goals, and as trusted advisors, helping them deliver on their business objectives and recommend solutions to the challenges they face focusing on customer retention and expansion.

Mexico

Responsible for identifying and creating new qualified sales opportunities in target accounts for South America key accounts, developing relationships with prospects, and acting as the initial point of contact.

Mexico

Mexico

Generate qualified partnerships working with Qualtrics, this is done through a combination of inbound and outbound efforts where the SDR team performing outbound prospecting efforts as well as serves as the main point of contact to build relationships with incoming contacts and web inquiries.

Paris, Ile-De-France, France

Resolve user requests following malfunctions, recording of reported incidents or operating anomalies, processing or triggering of corresponding support actions, monitor the processing of user tickets, service provided to 2000 in site users in French, English and Spanish.

París Y Alrededores, Francia

Country responsible for AIESEC exchange and leadership development program. Led a national directive team of 8 people from 5 different nationalities. Strategical and budget planning, managing marketing, recruitment and onboarding, finances, and operations for 15 local offices across France with over 150 volunteers.

París Y Alrededores, Francia

Managing new sales and long-term relationships with a portfolio of national and global partners, working with top business executives and stakeholders, achieving 90% of planned annual revenue goals. (€38K)

Monterrey Y Alrededores, México

Level 1 and 2 remote desktop assistance, troubleshooting via phone and chat, active directory accounts management, outlook, exchange, hardware and software solutions, tickets management, Mobile Iron, mobile devices management, and network operating problems including email and all enterprise tools to 16 000 end-users in the USA. Latin America and Canada. (French, English, Spanish service)

Monterrey Y Alrededores, México

Provided service to a customer in Mexico, USA, Brazil, Argentina, Colombia. (Spanish, English, Portuguese) video conference management with telepresence Cisco equipment, troubleshooting, and network failure diagnosis, reports, and tickets administration.

Monterrey Y Alrededores, México