Regional Operations Manager & Sales Supervisor
St Louis, Missouri, Us
As a Sales Supervisor, I managed a team of 10 sales representatives whose roles were to service our diverse clients within Wal Mart. My role as a Sales Supervisor was to train, prioritize objectives, monitor Sales representatives’ activities, and manage the budget of my assigned territory.With my success as a Sales Supervisor, a Director of a new team which was being developed, asked me to interview for a Retail Operations Manager for the Northeast region, servicing MARS chocolate in the Wal-Mart banner of stores. I was offered the job, giving me vast visibility and increased knowledge in the retail arena. I also provided leadership for programs and sales promotions for Northeast Region, which was responsible for over $240 million in retail sales annually for MARS in my assigned Wal-Mart stores region.While in the Retail Operations Manager role, I helped create and implement marketing campaigns, sales strategies, incentive contests, and promotional programs, while tracking progress against industry benchmarks.I also executed needs-based analyses and situational assessments to develop, market, and position products and services, generating increased revenue through improved close ratios with customer-focused and consultative, relationship-based sales strategies. As a result, I was able to increase sales by 11% in the region from the previous year through business planning, customer leverage, a strong supervisor and retail representatives, and operation management strategies.