Leads industry wide initiatives on innovative GenAI projects leveraging AWS Services, hosts roundtable events with financial service technology leaders, and engages with regulatory bodies to develop compliance frameworks and rigorous industry standards.• Leading GenAI Initiatives: Manages the implementation of GenAI-driven projects, such as an Insurance Underwriter Assistant leveraging Amazon Bedrock and Amazon Q. Other initiatives include deploying AI for real-time fraud detection systems in Payments, and personalized banking chatbots to enhance banking customer service and operational efficiency.• Hosting and Leading Industry Events: Hosts a quarterly series of roundtable events with Financial Services Industry leaders, sharing insights and latest developments in leveraging AWS cloud technologies to address industry challenges. These events serve as a critical platform for dialogue and learning among top industry executives.• Engagements with Regulatory Bodies: Actively engages with major regulatory bodies such as SIFMA, FEMA, US Treasury OCCIP, and FHFA to discuss systemic resiliency and the increasing reliance of financial institutions on cloud providers. These discussions are crucial in shaping regulatory approaches and ensuring compliance with evolving financial standards.• Development of AWS Well-Architected Lens for Financial Services: Designed the AWS Well-Architected Lens tailored for the financial sector, encompassing all framework pillars to meet the strictest FSI standards and significantly enhance the cloud deployment's security, reliability, performance efficiency, cost optimization, and operational excellence.

Directed a range of pioneering initiatives at Disney Parks, enhancing both safety and user experience through strategic use of AI, IoT and Cloud technologies as well as driving Operational Excellence initiatives improving resiliency, performance, and cost.• AI-Driven Safety and Crowd Management Initiatives: Leveraged AWS SageMaker to develop AI models for detecting unsafe rider behaviors and delivered an AI analytics tools to identify high-concentration areas from security camera video feeds, significantly enhancing guest safety and improving circulation within Disney Parks.• Pandemic Response and Cost-Effective Cloud Management: Directed the strategic shutdown and subsequent reopening of Disney Parks during the pandemic, aggressively right-sizing cloud infrastructure and managing long-term commitments to align with health guidelines and park operations, resulting in 90% cost savings.• IoT Integration: Oversaw IoT projects, including the installation of sensor-equipped trash cans throughout the parks to optimize waste management processes.• Strategic Leadership in Streaming and Attraction Launches: Led comprehensive infrastructure planning for the launch of the Disney+ streaming service, along with new attractions including Genie+, Avengers Campus at Walt Disney Studios Park, and Star Wars Galactic Starcruiser. Coordinated the launches with key AWS Services teams such as Amazon DynamoDB, Amazon Kinesis, and EC2 to ensure robust, scalable infrastructure across multiple regions. This strategic multi-region deployment successfully managed high user volumes, achieving 99.999% availability.

Developed a comprehensive cloud strategy for Goldman Sachs to facilitate a swift migration to the cloud, driven by an urgent need for expanded capacity to manage risk calculations during the Brexit event. Established best practices for efficiently onboarding application teams to cloud environments. Supported key strategic cloud-based initiatives, including pioneering entries into the consumer market with the Apple Card and the introduction of Banking as a Service via Transaction Banking (TxB). Also facilitated the launch of a new call center using AWS Connect CCaaS and played a strategic partnership role in the development of new AWS service offerings:• Apple Credit Card Launch: Spearheaded the implementation of the Apple Credit Card entirely on cloud infrastructure, marking Goldman Sachs' first major consumer market venture.• AWS Connect - Contact center as a service (CCaaS): Established a new call center for card operations, leveraging Amazon Connect to streamline communication and enhance customer service.• Banking as a Service (BaaS): Contributed to the foundational efforts in Goldman Sachs' transition to BaaS with the launch of Transaction Banking (TxB).• Cloud Strategy and Compliance: Developed a multi-account strategy, enforced rigorous data governance and PCI compliance, and facilitated isolated networking with AWS Private Link, service data encryption with AWS Key Management Service (KMS) and field encryption with AWS Cloud Hardware Security Modules (HSMs)• Innovation in AWS Technologies: Co-innovated in the creation of new AWS services such as: AWS Control Tower, AWS Macie, Zelcova, and Managed Kafka, which have become critical components of AWS’s service offerings.• AWS Direct Connect: Orchestrated the setup of AWS Direct Connect, linking Goldman Sachs and AWS cross connect locations with major telco carriers like Lightpath, AT&T, and Equinix for enhanced connectivity and security.

Oversaw global mobile initiatives across corporate and investment banking sectors, promoting a culture of best practices in innovative and secure mobile solutions. By leveraging the latest mobile and cloud technologies, I enhanced team deliverables through high-profile projects that significantly increased business value and improved user engagement:• Leadership in Mobile Application Development: Directed the development of cross-platform applications, incorporating advanced AI to analyze user behavior to push notifications which significantly optimized message prioritization and led to a 10x increase in user engagement.• Strategic Innovation and Collaboration: Engineered a robust data governance strategy involving secure data flow through the Network Operations Center with enforced encryption at rest. Collaborated with application owners organization-wide to extend functionalities to broader web, mobile and social media platforms, laying the groundwork for omnichannel initiatives.• Comprehensive Development Oversight: Oversaw the complete software development lifecycle, emphasizing best practices such as CI/CD pipelines where multiple features were tested simultaneously using Git forks.• Advanced Technology Implementation: Led the integration of cloud-based infrastructures, microservices, NoSQL databases, and distributed systems to enhance application performance and scalability.• Award Recognition for Innovation: The Citi Client Rapport app, a groundbreaking solution for securing critical client data on mobile devices, was successfully launched and recognized as a finalist at the American Financial Technology Awards, highlighting its significant contribution to data security standards.

Managed the delivery of innovative and secure, enterprise grade, mobile solutions at Citi, leveraging cutting-edge mobile and cloud technologies to transform the corporate and investment banking landscape through high-profile projects that drive business value and enhance user engagement:• Global Team Management and Talent Development: Managed a diverse team of developers across the US and India, focusing on hiring and nurturing top-tier talent while utilizing agile methodologies to ensure rapid, high-quality, and valuable delivery outcomes. Created a culture that values innovation and continuous improvement, with regular performance reviews and proactive talent development initiatives to maintain high team morale and productivity.• Adoption of Best Practices in Software and System Architecture: Led a full-stack team in adopting CI/CD pipelines and one-click deployments, pioneering container technologies and microservice architecture to boost deployment frequency and agility. Utilized MongoDB for enhanced data retrieval and scalability, while improving product quality and operations through strong collaboration across product management, QA, and customer support.• Advanced Mobile and Web Application Development: Developed native mobile applications for Android and iOS using Java, Objective-C, and Swift, alongside adaptive web applications for various platforms using modern JavaScript frameworks like React and Angular.• Strategic Project Management: Managed complex projects from conception through to deployment, collaborating extensively with cross-functional teams to expand mobile and web application functionalities. Integrated innovative features that supported omnichannel initiatives and improved user engagement across platforms, ensuring alignment with business goals and seamless integration into existing corporate ecosystems.