F. Julieta Pistone Email & Phone Number

Brunswick East, VIC, AU

Melbourne, Victoria, Australia

F&B supervisor for I Queen Venue and Conference spaces (3).

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Fast pace restaurant: average 50 covers per night.
• Upselling techniques to improve Spend per Head.Premium wine knowledge.
• Great engagement with customers.
• Explain menu concepts and assess dietaries.
• Packdown leader.
• SevenRooms system. POS: Bepoz.

Melbourne, Victoria, Australia

• Set up and pack down for social and corporate events.
• Provide personalized service during events - preparing drinks and serving food.
• Welcoming and seating guests. Cloakroom.
• In Room Dining: prepare orders, post charges, deliver orders to rooms, welcome amenities set up (coordination with GSE), replenishment.

Sydney, New South Wales, Australia

• Take In House and External calls as a main and central point of contact to help guests to address questions and solve issues
• F&B Reservations on Seven Rooms and Open Table
• Preparation of amenities for VIP Guests
• HubOs for Guest complains, HSK and L&F
• Infrasys for IRD Orders
• Booking modifications, cancellations and refunds

Berlin, Germany

Berlin, Germany

• Evaluation of business units -from versatile fields - in order to help companies to make improvements and take accurate and profitable decisions according to the results.
• Good communication skills and eye for detail.
• Industries: Hotels, Restaurants, Stores, Automotive shop floors, among others.

Berlin, Germany

Berlin, Germany

Inditex Group. Brands: Pull & Bear and Bershka, Berlin.

Copenhagen

• Welcome guests, check invitations and oversee proper seating
• Anticipate event requirements and handle numerous concerns in advance for smooth day-of execution
• Strong connection with the development of the event to minimize risks
• Set up event facilities and equipment, cleaned areas and organized supplies

Copenhagen

• Take reservations by phone and email, logged them into the system and registered important information
• Inform customers about the restaurant and our menu – and ways of preparation
• Set tables and serve dishes following Michelin Star Guidelines for ceremonial and protocol
• Cultivate positive guest relations by managing information and orchestrating speedy seating
• Cashier tasks.

El Calafate, Santa Cruz, Argentina

• Oversee front desk operations with eye for staff productivity and operational efficiency.
• Plan weekly work schedules based on reports
• Train new staff
• Check in/out
• Coordinate efforts with room service, HSK and maintenance
• Handle last minute bookings, cancellations and no shows

Buenos Aires, Argentina

• Search for well-qualified candidates within different industries such as Tourism and Hospitality, high-end automotive brands, pharmaceuticals, retail, among others for worldwide known brands
• Meeting clients to identify their needs and address them properly
• Full project elaboration of quality audits: setting goals, deadlines, preparation of questionnaires, designing the auditor’s profile, search of candidates and their training
• Shortlist, screening and interview preparation of candidates
• Recruit, train and supervise teams of up to 40 people
• Post in online job boards to advertise open positions and engage with potential candidates

Brazil

• Assist owners to grow the business.
• Outline a new and sustainable menu with local suppliers.
• Reorganize the display - product labeling - allergies.
• SOPS.
• Preparing training for employees.
• Pantry reorganization and stock control.

Master'S Degree, Business

Master in Global Business Leadership. On course.

Bachelor Degree In Tourism And Hospitality, Tourism And Hospitality, 8/10

Completed. Graduated in 2014.