Fiona Katherine Barbour Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington Dc-Baltimore Area

• Successfully opened a luxury wine shop, overseeing all aspects of operations, from inventory management to customer service.• Built upon an already deep understanding of the wine industry, including varietals, regions, and production techniques.• Implemented and managed a rewards program to drive customer loyalty and increase repeat business. • Sourced unique and rare vintages from domestic and international suppliers, ensuring an exceptional selection for customers. • Actively participated in wine tastings and industry events to stay updated on new releases, emerging trends, and industry best practices.• Led wine education courses and tastings, delivering engaging and informative presentations to diverse audiences. • Received consistently positive feedback and high participant satisfaction ratings for courses taught and experiences had within the shop.

Washington Dc-Baltimore Area

• Lead a team of wine professional in serving over 200 guests a night.• Organize a wine menu with over 700 wines by the bottle.• Extremely comprehensive knowledge regarding countries and their wine production, climates, soil contents and traditional winemaking methods.• Trained over 25 different individuals to better prepare themselves as servers and bartenders.

Napa, Ca

- Greets all visitors to the tasting room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.- Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of Sterling wines.- Conveys knowledge of wine, accurate descriptions of wines, winemaking techniques, winery history, appellations, and unique aspects of wines.-Effectively promotes and sells wine to customers.-Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.-Takes the initiative for self-development in the areas of Sterling wines and brands, general hospitality, and for acquiring effective sales techniques and acumen.-Participates in company-sponsored wine educational and development opportunities.-Participates and assists with special hospitality events that occur at the winery.-Assists with display and pricing of retail items and wines as needed.-Represents winery at outside functions as required.

Napa, Ca

-Ensure that all promotional, marketing, and sales activities are in accordance with established plans and timelines, target appropriate geographical regions, promote the quality and reflects the mission, vision and spirit of Acacia.-Plans, coordinates and participates at special events at employer sites and trade shows.-Responds to direct mail campaigns by conducting and receiving phone calls to set up sales consultations.-Coordinates and conducts direct sales presentations for all external sales programs.-Maintains sales records, files and special reports for associated products and services.

San Francisco Bay Area

- Launched marketing team with experienced field marketers, formulating a strategy and annual goal.- Conveyed knowledge of product, accurate descriptions of product, product history, appellations, and unique benefits of product.- Ran seeding missions with administrator throughout the Bay Area, discussing and selling product at various establishments chosen based on outreach.- Participated and assisted with special hospitality events that occurred.- Controlled store demos throughout the Bay Area.

Napa, Ca

-Utilize blogging, social networking, and backlink building to raise our web presence and placement on web searches within the assigned territory.- Participation in the planning and implementation of marketing utilizing social media outlets as a member of the social media team.- Research and gathering of information to facilitate target marketing efforts to specific interest groups.- Fulfillment of requests from the media for materials including duplicating film screening copies, and providing photos and information concerning films that are screening in the Festival and general Festival information.-Gathering, processing and cataloguing print media coverage of the Festival to be archived electronically.-Preparation of materials to promote specific films or groups of films directed at specific interest groups and to disseminate those materials by email and printed material distribution.-Assisting in gathering information to be used to promote the Festival, specific films and Festival events in Festival advertising.-Maintenance of an orderly and organized work space for efficient access to Festival marketing materials.- Other Marketing activities as assigned by manager.

Napa, Ca

Internship spanning all departments throughout the museum including Collections, Education, Gallery work and events.

Saint Helena

-Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs.-Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of Flats.-Maintaining selling floor presentations, and restocking them as needed.- Learning Flats' systems and procedures to enhance selling efficiencies and complete support duties.-Handle all returns courteously and professionally.-Maintain a professional attitude with sincerity and enthusiasm reflecting Flats' commitment to customers.-Develop product knowledge by reading current vendor tags.-Awareness of current promotional events and sales.-Maintain good housekeeping standards-Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.-Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.-Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.-Prepares list of depleted items and recommends survey of defective or unusable items.

Monterey, Ca

-Assisted in leading group through day’s schedule.-Assisted in assuring the safety of campers at all times.-Participated in all activities with their groups, making camp fun for their campers, teaching skills, providing encouragement and support, etc.-Served as a role model to young children by demonstrating high standards of personal conduct.-Assisted with planning of activities.-Trained in CPR and First Aid-Supervised and supported all musical theatre department initiatives including auditions, rehearsals, and operating backstage equipment.***Summer at Santa Catalina is dedicated to the physical, social, and spiritual growth of girls. Summer camp programs strive to nurture girls as they begin to build their independence and self-reliance. Aim to help campers develop the virtues of honesty, kindness, and respect for others. Santa Catalina's goal is that campers receive and contribute to the support of a caring community and leave camp with greater self-confidence, eager to be contributing members of their own communities.

Graduate Summer Program, Art Crime

Bachelor Of Arts (B.A.), Creative Writing; Minor In Classical Studies And Art History

Activities and Societies: Captain of Fairfield University Women's Rugby Team; Dean's ListStudied abroad at the Florence University.

Education record

Activities and Societies: Nominated for the National Youth Theatre Award 2009