Faith Carter Email & Phone Number

Greater Atlanta Area

Hospital-wide cash reconciliation. Supervision of cash applications team. Acting Cash Application/Customer Service Manager(October 2016-March 2017) Project Manager for receivables automation and implementation. (Wells Fargo/EPIC) Liason between EPIC IT and Grady IT for cash related matters.Resolution-oriented collection activity of third-party insurance balances. Coordinate re-billing, appeals and adjustment ofaccounts based on payer responses and hospital audits. Ensure claims are adjudicated at the payer in accordance withcontracted guidelines regarding timely processing and reimbursement allowable. Calculated figures such asdiscounts, percentage allocations and credits. Effective and efficient management of assigned receivables. Verifieddetails of transactions, including funds received and total account balances. Research and reconcile patient accountdiscrepancies accounts. Deposited third party checks, as well as monthly reserve transfers. Balanced batch summaryreports for verification and approval. Conducted month-end balance sheet reviews and reconciled any variances. Developsand maintains relationships with the third party payer representatives. Comply with work flow changes to support thechanging environment and achievement of high quality, productivity, and performance of the department. Escalateissues identified to management along with recommended solutions. Suggested process improvements to secureprompt and regular receipts for the organization.

Atlanta, Georgia

Compiled, managed, and executed attorney billing. Perform a variety of other accounting and bookkeeping duties according to established policies and procedures. Maintained contact with attorneys, staff, vendors and clients and observes confidentiality of client and firm matters.Compiled and billed attorney hours to clients every month.Reviewed and edited pre-bills in response to attorney and secretary requests.Appliedretainer funds as directed by attorney.Processed write-offs following Firm policy.Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills).Handled a high volume of bills per month.Effectively interact and communicated with attorneys, secretaries, and clients.Reviewed and verifief accuracy of billing and supporting documentation as required.Researched and responded to inquiries regarding billing issues and problems.Created new billing formats as needed.Created billing schedules and various other billing analyses as required.Created and printed final client billing.Created and distributed monthly reports.

Laurel, Mississippi

Guide members in the selection of the best products and services. Be knowledgeable in all products and promotionalofferings.Assist members with opening of savings, checking and certificate accounts; and maintenance of existing accounts.Assist members with consumer loan requests, and conduct loan interviews. Educated customers on the variety of loanproducts and available credit options. Assisted senior-level credit officers with complex loan applications. Performed dailymaintenance of the loan applicant database. Analyzed applicants' financial status, credit and property evaluation todetermine feasibility of granting loan. Calculated figures such as discounts, percentage allocations and credits. Verifieddetails of transactions, including funds received and total account balances. Deposited third party checks, as well asmonthly reserve transfers. Balanced batch summary reports for verification and approval. Executed the loan originationprocess, including ordering credit reports, appraisals and preliminary title reports. Balanced daily cash deposits andbank vault inventory with 4% error rate. Processed cash withdrawals. Trained employees on cash draweroperation.Examined checks for identification and endorsement.Entered member transaction data into the online bankingsoftware. Processed treasury, tax and loan payments. Reported daily averages and shortages to the operationsdepartment. Supplied tellers with coin and currency as needed