- Played an integral role at the Nike South Windsor location, significantly contributing to its successful grand opening.- Brought the in-store and digital Nike experience to life for every customer.- Prioritized guest relations, consistently providing warm greetings, addressing product inquiries, and promoted the benefits of Nike’s membership program for in-store and online platforms.- Demonstrated exceptional leadership and performance excelling at customer service, handling sales transactions in various locations throughout the store, managing returns, exchanges, as well as back of house transfers, ship from store, out of stock audits, bin maintenance and janitorial service.- Provides creative support in the visual merchandising department when called upon.- Able to multi-task and excel in handling multiple situations at once.- Created and fostered a positive, exciting, and healthy work environment for myself and peers.- Felix was awarded the MVP of store 474 for the month of June 2023, as well as the quarterly MVP for the months of June, July and August of 2023.

Content Creator, Film - Producer & Director, Photographer, Writer and Public Speaker.

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