Francois Kerkhofs Email & Phone Number

United States

Seldin Community business manager of the year 2023

Greater Lincoln Area

Managed 44 properties in the greater Lincoln area single homes, duplexes, and commercial properties. Handled rent collection, maintenance mow/snow/AC/Furnace, communications, showings, leases, repairs, and of course evictions.Proficient in replacing ceiling fans, outlets, light switches, repair drywall, replace door locks, replace single window panes, hang.

Enforcing the User Agreement and Brand.Specialized in Dutch and German escalations for legal, privacy and data concerns.Protecting the LinkedIn Brand internally and externally, including filing infringement claims on Facebook, Instagram, Twitter, eBay, Google, and Apple.

Enforcing the User Agreement even more!Expanded the Trust and Safety team, mentoring and training additional team players. Added Brand protection strategies and action plans. Still maintained the Dutch and German escalations for the entire site regarding legal and privacy issues.

Greater Omaha Area

Enforcing the User Agreement.Focused on the German and Dutch market, handling escalations from consumer to Government. Translating for internal legal counsel, and assisting with process Intel, and translating responses to be send to claimants and law enforcement.Helped develop processes to handle content infringements, trademark infringements and copyright.

Greater Omaha Area

I delivered quality customer care within a fast paced new business, with high goals in a variety of languages. I achieved all goals in production and quality, whilst having to shift directions and cater to different cultures. Towards the end I was able to support customer care across all departments at various levels.

Greater Omaha Area

Addressed local and international client concerns promptly and efficiently. Conducted fraud investigations. Translated executive escalation responses for the European division. Provided personal problem resolution for “Top Buyer” clients becoming instrumental in their retention with the company. Consistently received positive feedback from clients and.

Greater Omaha Area

Personally supervised a staff of 25 employees.Recruited, interviewed, trained, and terminated staff.Maintained the POS computer system.Consulted ownership on marketing issues and methods to enhance the customers’ dining experience.Managed inventory.Maintained daily contact with vendors.Processed timecard and tip information for payroll.

Phoenix, Arizona Area

Processed daily work orders for multiple B of A properties. Inspected claims and followed up on the completion of work orders. Received work orders per phone, answering machine and email. And escalate any major issues to upper management.

The Netherlands

Supervised 40 troops.Coordinated the shipment, storage, and distribution of food, gas, munitions, and luxury products.Scheduled vehicle inspections and maintenance.Conducted operations throughout The Netherlands and Germany.

Havo, English Economy Science

Completed