Fayçal Korbi Email & Phone Number

Ville De Paris, Île-de-France, France

Vélizy-Villacoublay, Île-de-France, France

- Support technique à l'intégration de nouveaux services au sein des différentes équipes IVS (Intégration et Validation des Services)- Analyse et troubleshooting des dysfonctionnements de services bout en bout lors des phases de: développement, tests usines, intégration de service, VABF,..- Intégration technique d’une nouvelle Plateforme de Service en SaaS.

Tunisia

- Team member development and mentoring around topics ranging from troubleshooting and to customer service and communication, to conflict resolution, team commitment, and accountability- Ensure the SLAs compliance: customers satisfaction, continuous improvement of the quality of support, monitoring and reporting- Support operational teams "IPTV & CEM.

I'm responsible for following activities:- Manage customer requests- Perform technical integration activities of the existing OTT/IPTV platforms- Configuration, integration, verification, troubleshooting in lab and production environments- Perform End to End tests to verify the integration for product owner sign off- Work on special projects and lead small.

Gouvernorat De Tunis, Tunisia

Tunisia

- Administration and maintain of operator platforms (production and lab)- Provide support level 2 to TV operator, and treatment of tickets- Analyze, diagnostic, troubleshooting and resolving applications issues: - VOD system Broadpeak - Verimatrix CAS System - RiGHTv middleware- Provide End to End expertise for the Set Top Box development projects- Writing.

Tunisia

Support IPTV platform (level 1/2) / System & Network administrator:- Deployment and administration of customer portals (Orange, Smart Vision, Hansenet, CTI, Orca, etc.) - Create, maintain and help the software developers and QA test team- Implementation of monitoring tools and supervision IPTV network- Installation and administration of video servers.

Tunisia

Management of technical projects:- IPTV Infrastructure setup from scratch: design and implement the technological infrastructure for the whole project- Manage and document the test environment including networks, servers and DVB simulation and headend A/V distribution- Perform administration of full IPTV lab to ensure full system operation, maximum up.

- Setting up HAL-3 & DLI environments test- Customization of Linux kernel and integration of Sagem drivers - Shell Scripting for HAL-3 environment- Integration and execution of unit tests - Analysis of abnormalities and identification of impacted components

Serd Soft