Maria Flanagan Email & Phone Number

Edinburgh, United Kingdom

Poland

Occasional marketing consulting, with a focus on small businesses.Background research on clients and developments in their sector.Assessment of business plans and marketing needs, including evaluating clients’ approach to social media and customer relationship management.Preparation of reports and presentations which make recommendations on marketing strategies to clients.

London, United Kingdom

Logistics Coordinator:Planning, negotiating and organising collections/releases/deliveries within UK and EU by obtaining the best terms and prices from business partnersCooperating with shipping lines, customers and brokers, with regard to movement of shipments to ensure all contracts are shipped according to scheduleManaging stock levels and allocating purchases and sales for new and existing business and keeping the stock/delivery records up to dateArranging and supervising processing of goods in external production plantsPreparation of weekly and monthly reports such as status of shipments, stock levels, UK and EU VAT calculationsPreparing and despatching invoices, transport documents and certificatesChecking documents for any discrepancies that are outside the terms of the contractsMaintaining an integrated database with entries on status updates and details of ordersCovering certain accounts duties and the position of the Senior Shipping Administrator during holidays and sickness absenceOccasional PA duties for Company DirectorsAdministrator/PA:Extensive use of customised Sage CRM system.Daily management of an integrated database of customers, contracts, accounting and foreign exchange deals.Preparing reports and graphs for internal and external purposes using Excel and PowerPoint.Acting as an intermediary between different internal teams and external business partners.Processing and creating documentation such as sales contracts, purchase orders and invoices for the trading and accounting departments.Providing clerical and administrative support by producing correspondence, documents, spreadsheets, and maintaining records.Acting as a PA to the Managing Director by organising business arrangements and activities, and diary management. Organising staff seasonal events, travel and meetings.

London, United Kingdom

Responsible for logistics operations:End-to-end management of supply chain operations and logistics from production point up to final delivery.Managed relationships with clients, suppliers and banks across a variety of countries and time-zones.Sourced products and carried out associated product and price negotiations.Managed contracts and negotiated rates with freight forwarders (air-freight, haulage and sea-freight providers).Responsible for accounting and administrative operations:Securing company’s cash flow by systematically following up and obtaining payments from international banks and customers.Preparing financial documents such as Letters of Credit and bank drafts.Development of official company web page.

London, United Kingdom

- Handled a heavy and time sensitive workload through outstanding time management and close cooperation with other team members.- Provided training and direction to new staff members and supervised their progress.- Created a wide range of documents as part of the export, shipping and customs processes. - Maintained a computer database and records, including use of Excel and Access.

Carried out a project which involved identifying and delivering necessary improvements by re-organising a fleet of 47 vehicles. This resulted in an increase in the proportion of on-time deliveries and a reduction number of operations.

- Part of a team which introduced and implemented industry-standard job descriptions, person specifications and organisation charts.- Prepared a manual for a new bonus system and delivered presentations on this topic to employees.- Supported HR specialists by carrying out administrative work, maintaining the filing system, and ensuring all information was accurate.

Master'S, Marketing And Management

Specialisation in International Business (Studied through English) Thesis: ‘Analysis and evaluation of customer satisfaction in services'.

Economics

E.U FUNDED SOCRATES ERASMUS EXCHANGE PROGRAMME Courses included: Consumer Behaviour, Management Accounting, International Management, Risk.