Felicia Langnes

Felicia Langnes Email and Phone Number

Community Manager på Gumbler eSports @ Gumbler eSports
Felicia Langnes's Location
Greater Stockholm Metropolitan Area, Sweden
Felicia Langnes's Contact Details

Felicia Langnes work email

Felicia Langnes personal email

n/a
About Felicia Langnes

Felicia Langnes is a Community Manager på Gumbler eSports at Gumbler eSports. She possess expertise in swedish, customer service, danish, customer satisfaction, social media and 31 more skills. She is proficient in Norwegian.

Felicia Langnes's Current Company Details
Gumbler eSports

Gumbler Esports

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Community Manager på Gumbler eSports
Felicia Langnes Work Experience Details
  • Gumbler Esports
    Community Manager
    Gumbler Esports Sep 2016 - Present
  • Wifog
    Social Media Manager & Customer Care Specialist
    Wifog Jun 2015 - Aug 2016
    Stockholm, Sverige
    My responsibilities at Wifog AB includes; social media management, communications, copywriting, content and technical writing, project management, digital marketing, design, quality assurance and customer care.
  • Match.Com
    Customer Care Agent
    Match.Com Jun 2014 - Jun 2015
    Stockholm, Sverige
    As a CC-Agent at Match I dealt with customers via e-mail, Facebook messages and incoming calls. I provided customer support in Swedish, Danish, English and Norwegian. I also did translations, proofreading, bug reports (JIRA) and replies to reviews on Trustpilot.• This position has developed my communication skills even further, which allowed me to become very perceptive. This position also made me better at guiding and instructing others.
  • Viafone Sweden
    Telemarketer
    Viafone Sweden Apr 2014 - Jun 2014
    Stockholms Län, Sverige
    My main task at this company was B2C sales. As a result of my good social and communication skills combined with a positive mindset and appreciation for challenges, I became a successful seller for the company. I delivered good numbers of sales and they used my calls as references as they educated new employees to the sales team.• This job taught me a lot of skills that I use in my work as a customer care agent. For example to not take it personal when dealing with angry and upset customers.
  • Super Spar
    Store Manager
    Super Spar Aug 2010 - Sep 2011
    Roskilde, Dennmark
    My responsibilities as a store manager was to optimize sales, realization of campaigns and strategies, restocking of items and inventory and occasionally I was behind the cashier. I was also responsible for 5 other employees, being their supervisor.• This job taught me how to optimize sales, great organizing skills and structure combined with responsibility for the store and for my team of employees.
  • Mattssons Herrmode
    Retail Sales Assistant
    Mattssons Herrmode May 2007 - Aug 2010
    Stockholm, Sverige
    As a retail sales assistant my main task was to make sure that our customers had a good shopping experience, which resulted in increased sales. Other tasks included organizing displays, customer advising, payment handling, arrange orders, receive deliveries and keeping the shop tidy, representable and inviting.• This position taught me sale techniques, independent work and the satisfaction of exceeding sales. The job made me into a strong team player with a great deal of patience.

Felicia Langnes Skills

Swedish Customer Service Danish Customer Satisfaction Social Media English Microsoft Excel Customer Support Community Management Swedish Sign Language Translation Copywriting Digital Marketing Strategic Communications Social Media Communications Customer Experience Customer Relations User Experience Quality Assurance Writing Editing Internal Communications Photoshop Microsoft Office Wordpress Team Leadership Teamwork Wordpress Design Zendesk Mailchimp Marketing Communications Management Project Management Sales Mantis Bug Report Jira Bug Report

Felicia Langnes Education Details

  • Berga Naturbruksgymnasium
    Berga Naturbruksgymnasium

Frequently Asked Questions about Felicia Langnes

What company does Felicia Langnes work for?

Felicia Langnes works for Gumbler Esports

What is Felicia Langnes's role at the current company?

Felicia Langnes's current role is Community Manager på Gumbler eSports.

What is Felicia Langnes's email address?

Felicia Langnes's email address is fe****@****oot.com

What schools did Felicia Langnes attend?

Felicia Langnes attended Berga Naturbruksgymnasium.

What skills is Felicia Langnes known for?

Felicia Langnes has skills like Swedish, Customer Service, Danish, Customer Satisfaction, Social Media, English, Microsoft Excel, Customer Support, Community Management, Swedish Sign Language, Translation, Copywriting.

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