Ops Manager
CurrentMay 2012 – Present (2 years 10 months)Macungie Pa Overseeing the ongoing maintenance and servicing of the mobile office/storage product fleet.Scheduling unit pick-ups and deliveries and dispatching trucks to ensure timely customer delivery, targeting 100% on-time pick-up and delivery.Assigning and scheduling daily service calls and acting as customer liaison, while at the same time working to eliminate quality issues.Supervising the service and set-up technicians and drivers: tracking time and vacation; performing performance evaluations; overseeing HR issues related to the service teamManaging employee health and safety through creating a safer workplace, better training, and periodic assessments of the branch.Effectively reduce costs in the branch by applying lean principles, reusing major parts, selling of any unneccary equipment.Reduce capital spend where applicable.Perform monthly and quarterly fleet and parts inventories.Coordinating refurbishment of the fleet.Seeking out subcontractor labor at competitive pricing.Issuing and tracking vendor purchase orders.Assessing damage billing.Conducting periodic safety meetings as well as update safety document and logs i.e. OSHA, DOT/DQFConducting periodic safety meetings as well as update safety document and logs i.e. OSHA, DOT/DQF