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Flavia Augusto Email & Phone Number
UGC Content Creator
at
Self-Employed
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
UGC Content Creator
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Flavia Augusto? Overview
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Quick answer
Flavia Augusto is listed as UGC Content Creator at Self-Employed, a company with 20126 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Flavia Augusto.
Flavia Augusto previously worked as Virtual Assistant at Flavia August Va and Welcome Host at City Of London Corporation. Flavia Augusto holds Bachelor Of Science - Bsc, Business And Human Resource Management, 2:2 from Birkbeck, University Of London.
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Self-Employed
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Profile bio
About Flavia Augusto
As a qualified Welcome Host with extensive experience in Customer Service and Service Delivery, I am now embarking on a new journey as a Freelance Traditional Virtual Assistant professional.Throughout my career, I have consistently delivered excellent customer service, always adhering to the highest standards of guidelines and regulations. My commitment to promoting continuous improvement within organizations has been a cornerstone of my work, ensuring operational excellence.I take pride in my ability to coach and mentor junior staff members, swiftly resolve emergencies and issues, and consistently exceed all set KPIs and targets. This dedication is reflected in my track record of ensuring the smooth daily running of operations.With a passion for delivering outstanding administrative support, I am excited about the opportunities that freelancing in traditional PA support brings. Ready to leverage my skills and expertise, I look forward to contributing to the success of businesses and professionals in need of efficient and reliable virtual assistance.
Current workplace
Flavia Augusto's current company
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Self-Employed
8 roles
Flavia Augusto work experience
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Virtual Assistant
Current
Flavia August Va
"An adaptable London based Virtual Assistant providing office management services to small businesses in the UK. I'm committed to handle the day-to-day challenges of the business operations allowing small business owners on scaling their business. My mission to facilitate the "Freedom to Thrive and Unlock Business Growth".
Feb 2024 - Present
Welcome Host
Current- Ensuring the correct housekeeping and maintenance issues, implementing health and safety policies.
- Achieving high guest satisfaction by keeping the entry and exit points safe at all times, boosting business.
- Helping pedestrians flow effectively and assisting colleagues and staff whenever necessary, exceeding goals.
Oct 2019 - Present
Security Officer
- Evaluated CCTV, handled regular patrols and communicated with the public, boosting citizens’ safety levels.
- Cooperated with the City of London Police, team and technical officers to welcome contractors on site.
- Adhered to all guidelines and regulations at all times, contributing to business requirements and goals.
Nov 2021 - Nov 2022
E-Commerce'S Governance And Experience (Gne)
- Oversaw customer, seller and creator enquiries escalated by the Tier 1 teams in CRM tool, meeting KPIs.
- Identified the root cause of escalated issues and gave recommendations to consistently enhance service levels.
- Presented the Q&A and log to senior management whilst escalating critical and high-risk cases if needed.
- Handled customers’ issues, follow-up with them and made sure to review and track every escalation.
- Integrated new process improvements to better manage complaints, resulting in minimising escalations.
- Contributed to the development of ad-hoc projects and initiatives by supporting the team and staff.
Jan 2023 - Jun 2023
Customer Service Specialist
- Provided incentive to increase productivity by offering employees awards for best customer service.- Meet or exceeded service and quality standards during every review period.- Manage customer calls effectively and efficiently in a complex, fast-paced and challenging call centre environment, resolved customer complaints with empathy and professionalism..
Dec 2016 - Nov 2020
Sales Associate
Tom Ford Menswear- Highly self-motivated and enthusiastic, expert in working directly with clients to achieve made to measure/order and maintain a good relationship with key clients to maximize sales.- Delivered accurate verbal and written reports to company personnel.- Understood seasonal trends, sales targets, and proven experience within luxury fashion.
Jun 2009 - Jun 2017
Cabin Crew
Mar 2008 - Apr 2009
3 education records
Flavia Augusto education
Bachelor Of Science - Bsc, Business And Human Resource Management, 2:2
Nebosh General Certificate In Occupational Health And Safety, Health And Safety, Pass
Phoenix Health & Safety
Avce Travel And Tourism, Advance Investigation In Travel And Tourism, B
Southgate College
FAQ
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What company does Flavia Augusto work for?
Flavia Augusto works for Self-Employed.
What is Flavia Augusto's role at Self-Employed?
Flavia Augusto is listed as UGC Content Creator at Self-Employed.
Where is Flavia Augusto based?
Flavia Augusto is based in United Kingdom, United Kingdom, United Kingdom while working with Self-Employed.
What companies has Flavia Augusto worked for?
Flavia Augusto has worked for Self-Employed, Flavia August Va, City Of London Corporation, Tiktok, and Booking.Com.
How can I contact Flavia Augusto?
You can use AeroLeads to view verified contact signals for Flavia Augusto at Self-Employed, including work email, phone, and LinkedIn data when available.
What schools did Flavia Augusto attend?
Flavia Augusto holds Bachelor Of Science - Bsc, Business And Human Resource Management, 2:2 from Birkbeck, University Of London.
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