Flavia Bisi Email & Phone Number

United States

Woonsocket, Ri, Us

Leads a multidisciplinary team of architects, interior designers, writers, and graphic designers to drive innovation and deliver human-centered, branded experiences across healthcare, workplace, and retail spaces.Specializes in crafting immersive environments, cohesive branding, and customer-facing communications that align with enterprise strategies and brand standards.Recent projects include integrating Oak Street Health and Carbon Health into CVS Pharmacy formats, elevating the total store experience and promoting a health-positive ethos.Champions brick-and-mortar innovation with a fresh focus on sustainability and inclusive design, leveraging biophilic principles to strengthen human-nature connections.

Woonsocket, Ri, Us

Led the development of sustainable architectural and engineering solutions enterprise-wide. As an architect and regenerative design expert, identified high-impact strategies to advance the Environmental, Social, and Governance (ESG) agenda and future-proof the business.Founded the Sustainability and Inclusive Design Taskforce, driving CVS Health's brand evolution and sustainability innovation across a portfolio of 10,000 properties.Brought fresh perspectives to a top Fortune 100 company, helping transform healthcare into a more convenient, personalized, and inclusive experience.

Emeryville, Ca, Us

Designed innovative in-store experiences by developing interior concepts, a new art catalog, and exceptional digital journeys that reflect Peet’s Coffee's values as the premier purveyor of the finest coffee in the U.S.Pioneered the mobile order-ahead system, seamlessly bridging the digital and in-store experience, and defining new operational protocols.Led internal stakeholders and consultants to successfully formalize the new brand standards and launch the new store concept in over 100 new, licensed, and remodeled locations, delivering on budget and timeline while implementing significant cost-saving measures.

District 2, Ho Chi Minh City, Vn

As the senior design executive leader, provided clear direction on deliverables and communicated design and business development goals for all brands in the portfolio, ensuring overall successful execution and financial performance. Collaborated cross-functionally to align on strategic store development decisions, overseeing brand evolution and unit growth of PHO24 Restaurants, Highlands Coffee, Aldo, and Hard Rock Café.Hired, managed, and mentored a multi-disciplinary in-house team of 15+ architects, interior designers, and graphic designers, creating a world-class design team and a strong talent pipeline.Developed new design processes and managed design budget approvals, ensuring efficient and impactful execution.

Bradenton, Florida, Us

Partnered with the Chief Marketing Officer and Vice President of Design & Construction to finalize and implement New Store Brand Standards, enhancing the brand's market presence, financial performance, and customer experience.Led the design of over 25 restaurant remodels, seamlessly integrating the new brand standards across locations.Spearheaded the concept development for Bread&Co. in Nashville, TN, crafting a distinctive brand identity, optimizing operations, and innovating the customer experience to drive engagement and differentiation.

Tampa, Florida, Us

Spearheaded all aspects of Bonefish Grill’s restaurant design and programs, including the creation and rollout of a new restaurant experience, defining remodeling initiatives, portfolio prioritization, and budget management.Developed and implemented new restaurant-specific brand standards, including the launch of a high-performance kitchen. Coordinated and completed the first two prototype locations before rolling out the new design nationally, while leading and motivating an expanded in-house design team and consultants.Oversaw the execution of custom proprietary items, managing budgets, and implementing cost-saving initiatives that saved $250K per new restaurant location.

Developed cohesive marketing, merchandising, and experiential retail design solutions by integrating architecture, interior design, marketing, and merchandising expertise under one roof.Defined Rubio’s interior remodeling strategy, creating four material palettes and a catalog of 28 original art assets to evolve the brand story, enrich the guest experience, and drive sales.Created the brand name, identity, and store concept for a prominent confidential international fashion brand.

Silom, Bangkok City, Th

Oversaw the lifestyle studio, focusing on the retail and hospitality divisions, and led weekly firm-wide design reviews and initiatives. Developed and implemented a new business growth strategy for the retail studio while managing daily operations, recruitment, and employee development within a balanced budget.Collaborated with architectural and engineering firms across Asia, leading projects for international hospitality brands in China. As the sole LEED AP ID+C accredited staff member, refined the organization's design processes and sustainability practices, starting with the LEED certification of a new hospital in India.

Seattle, Wa, Us

Played a pivotal design leadership role within the EMEA Store Development Team, delivering award-winning concepts, including the iconic Starbucks at Disney Paris, where the Artisan Store Concept was unveiled. This project earned the prestigious A.R.E. Association Retail Environment Design Award – Sustainability Tenant Improvement Grand Prize and pioneered the design and sourcing of the first LEED CI Platinum certified store.Led multiple new market openings across EMEA, conducting feasibility studies, defining store experiences, localizing brand programs, and sourcing unique design elements. Championed a critical partnership with Real Estate and Construction to ensure seamless execution.Spearheaded the design of flagship stores, overseeing an annual store count representing a minimum $12M investment, ensuring each design met the brand’s strategic goals.Communicated market status and deliverables to the senior leadership team, securing alignment and driving new initiatives forward.Provided hands-on execution guidance, cost-saving strategies, and design clinics during quarterly visits to local store development teams, ensuring smooth operations.Presented at Regional Annual Forums and led Store Development Immersions, onboarding international cross-functional teams with energy and insight.Driven by a deep passion for coffee, proudly became the first Coffee Master within the International Store Development Department, enriching both her expertise and love for the craft, while evangelizing her team with joy and determination.

Master Of Science - Ms, Architecture

Master Of Science - Ms, Biomimicry

Cad Application Certificate Program, Architectural Drafting And Architectural Cad/Cadd