Field Service Engineer
CurrentProvide installation, repair and maintenance (preventive and curative) to Accuray's Cyberknife's systems ;Remote support with customer to analyse the need and create a dispatch if necessary ;Promote the highest level of customer satisfaction through the timely response to customer calls, clear and effective communications,, professional appearance and efficient repair and maintenance activities ;Self management of schedule and work priorities to ensure the best quality of service ; Follow Accuray's process (work instruction, time management, part management etc..) ;Provide feedback for intern improvement of actions, process, documentation.. ;